Osvaldo Herrera
Aurora
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
2027
2027
years of professional experience
Work History
Merchandiser
Swire Coca-Cola
Denver , CO
12.2024 - Current
- Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage sections, displays, coolers and all points of availability throughout the store. Develop and preserve internal and external customer relationships while representing Swire Coca-Cola.
Cabin Agent
United Ground Express
Denver
09.2024 - 11.2024
- Ensured the cleanliness of the aircraft before departure, including restocking supplies such as blankets, pillows, magazines and snacks.
- Performed pre-flight inspection of the cabin interior prior to take off.
- Conducted aircraft security inspection in compliance with government and corporate security standards.
- Hauled and carried cleaning equipment to service and sanitize aircraft.
Driver
Pressure clean mobile washing
Denver
03.2024 - 09.2024
- Operated pressure washers safely to prevent damage to surfaces.
- Followed safety protocols while using pressurized water jets.
- Safely transported equipment from one job site to another.
- Used appropriate detergents or chemicals as necessary.
- Assisted in the training of new washers on proper techniques and safety procedures.
Retail Sales Associate
Paradise lagardèr
Denver , CO
05.2024 - 07.2024
- Demonstrate selling experience in a fast paced, service-oriented retail setting
- Demonstrated ability to Greet, Sell, and Thank the customer
- Be able to resolve customer service issues and escalate as required
- Maintain store appearance with respect to visual merchandising, housekeeping, and maintenance.
- Be able to efficiently and accurately operate pos system, conduct product returns, and transfers, ect.
Team Leader
Harkins Theaters
Denver
11.2022 - 02.2024
- Organizing and maintaining daily plan to ensure team is performing at best capacity.
- Coordinate rest and meal breaks.
- Motivates, trains, mentors, and leads team members in specific areas during each shift (i.e. concessions, box office, guest services, usher etc.) including delegating tasks and resolving minor employee conflicts.
- Ensures that work/guest areas are clean, safe, maintained, and organized in accordance with company guidelines.
- Handles minor guest disturbances and concerns, including product exchanges.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
Team Member
Harkins Theaters
Denver
01.2022 - 11.2022
- Received, processed, and stocked merchandise in accordance with store policies.
- Taking tickets and providing directions for guests to their auditoriums
- Cleaning auditoriums and common areas
- Selling and/or preparing concession items
- Selling tickets, gift cards and handling guest service items
Retail Sales Associate
Paradise Lagardere
Education
Associate of Applied Science - Diesel Mechanics
Community College of Aurora
Aurora, CO08-2025
GED -
Colorado Department of Education
Denver , CO06-2023
Skills
- Money Handling
- Customer Service
- Upselling strategies
- Stocking and Receiving
- Teamwork and Collaboration
- Problem-Solving
- Spanish
- Team Leadership
- Flexible Schedule
- Quality Control
Timeline
Merchandiser
Swire Coca-Cola
12.2024 - Current
Cabin Agent
United Ground Express
09.2024 - 11.2024
Retail Sales Associate
Paradise lagardèr
05.2024 - 07.2024
Driver
Pressure clean mobile washing
03.2024 - 09.2024
Team Leader
Harkins Theaters
11.2022 - 02.2024
Team Member
Harkins Theaters
01.2022 - 11.2022
Associate of Applied Science - Diesel Mechanics
Community College of Aurora
GED -
Colorado Department of Education
Retail Sales Associate
Paradise Lagardere