Osnat Khavasova
Denver
Summary
Dynamic Case Manager with extensive experience at Supreme Health Care, adept at developing personalized care plans and enhancing client well-being through effective care coordination. Proven problem-solver skilled in quality assurance and case documentation, fostering strong relationships with community organizations to improve access to resources and support for clients.
Overview
18
18
years of professional experience
Work History
Case Manager, Case Coordinator
Supreme Health Care
02.2010 - Current
- Coordinated client assessments to determine eligibility for services and develop personalized care plans.
- Facilitated communication between clients, families, and service providers to ensure comprehensive support.
- Monitored client progress, adjusting care plans as needed to meet evolving needs and goals.
- Developed training materials for staff on best practices in case management and client engagement strategies.
- Led multidisciplinary team meetings to review cases and strategize intervention approaches for complex situations.
- Implemented quality assurance initiatives, improving service delivery standards across the organization.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
Registered Nurse
Super Home Health Care
08.2007 - Current
- Administered patient care plans, ensuring adherence to established protocols and standards.
- Collaborated with interdisciplinary teams to coordinate comprehensive patient assessments and treatments.
- Educated patients and families on health management, enhancing understanding of treatment options.
- Monitored vital signs and medical equipment, swiftly responding to changes in patient conditions.
- Conducted quality assurance reviews, identifying areas for improvement in patient safety practices.
- Implemented evidence-based practices to enhance patient outcomes and satisfaction metrics effectively.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Education
Bachelor of Science - Nursing Leadership And Management
Medical School
Samarkand, Uzbekistan06-1990
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Organization and multitasking
- Documentation and reporting
- Care coordination
- Case planning
- Critical thinking
- Documentation proficiency
- Case management tracking
- Patient assessments
- Quality assurance controls
- Health history documentation
- HIPAA compliance
- Stress management
Timeline
Case Manager, Case Coordinator
Supreme Health Care
02.2010 - Current
Registered Nurse
Super Home Health Care
08.2007 - Current
Bachelor of Science - Nursing Leadership And Management
Medical School