Summary
Overview
Work History
Education
Skills
Previous Jobs
Certifications
Timeline
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Osheana Perilli

Colorado Springs

Summary

Dynamic server with over two years in a casual dining setting , excelling in guest engagement and satisfaction. Proven expertise in point-of-sale operations and team collaboration, consistently enhancing service delivery. Recognized for fostering customer loyalty through personalized recommendations and maintaining a pristine dining environment. Committed to upholding high hospitality standards.

Overview

1
1
year of professional experience

Work History

Server

Bucketlist Tavern
Castle Rock
10.2023 - 12.2024
  • Efficiently managed customer orders through point-of-sale systems to enhance service delivery.
  • Maintained cleanliness and organization of dining and service areas
  • Provided attentive service to guests in fast-paced tavern environment, ensuring satisfaction.
  • Trained new servers on restaurant protocols and customer service standards to uphold quality.
  • Warmly greeted new and returning customers, fostering relationships that increased loyalty.
  • Memorized menu items and rotating specials to offer personalized recommendations to guests.
  • Accumulated over two years of experience in casual dining settings.

Education

High School Diploma -

Barnstable High School
Barnstable, MA
05-2014

Skills

  • Guest engagement and satisfaction
  • Menu memorization
  • Strong work ethic
  • Team collaboration
  • Customer order management
  • Service area maintenance
  • Hospitality service expertise
  • Point-of-sale operation

Previous Jobs

  • Server at 908 Bistro (2021-2022)
  • Sale associate at Target (2019-2020)
  • Preschool Teacher at The Sunflower School (2017-2019)

Certifications

  • Serve Safe Certification
  • TIPS Certification
  • CPR & First Aid Certified
  • EEC Preschool School Teacher Certified

Timeline

Server

Bucketlist Tavern
10.2023 - 12.2024

High School Diploma -

Barnstable High School

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Osheana Perilli