Oscar Alejandro Caicedo Berrio
Finanzas Y Comercio Exterior
Medellin
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
Managing Partner
London Boutique
New York
11.2021 - 08.2023
- Established and implemented business procedures and process improvements.
- Analyzed and presented financial standings and cost effectiveness to other partners and investors.
- Reduced labor costs per year by reworking schedules, operations standards and workflow.
- Oversaw business-wide changes to modernize procedures and organization.
Back Office Executive
Industrias Suarez
Medellin
03.2021 - 11.2021
- Completed special projects through planning, guidance and tracking metrics.
- Supervised processing of orders, order tracking and delivery of goods
- Managed back-office sales team through coaching and sales technique training.
- Improved employee and client retention rates through active communication and problem-solving efforts.
Front Desk Associate
CMT
New York
11.2016 - 01.2021
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Used internal software to process reservations, check-ins and check-outs.
Sales Executive
Claro Colombia
Bogota
03.2011 - 07.2016
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
- Created and implemented successful sales campaigns to drive leads and increase sales.
Education
Profesional En Finanzas Y Comercio Exterior - Finanzas
Sergio Arboleda
Bogota Colombia 02.2009 - 11.2015
Skills
Financial administration
undefinedTimeline
Managing Partner
London Boutique
11.2021 - 08.2023
Back Office Executive
Industrias Suarez
03.2021 - 11.2021
Front Desk Associate
CMT
11.2016 - 01.2021
Sales Executive
Claro Colombia
03.2011 - 07.2016
Profesional En Finanzas Y Comercio Exterior - Finanzas
Sergio Arboleda
02.2009 - 11.2015
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