Oscar Montilla
Denver
Summary
Dynamic sales associate with proven expertise at Zumiez in enhancing customer engagement and driving repeat business. Skilled in cash handling and relationship building, I excel in high-pressure environments, ensuring customer satisfaction and operational efficiency. Bilingual communicator with strong problem-solving abilities, dedicated to maintaining store visual appeal and fostering a collaborative team atmosphere.
Overview
1
1
year of professional experience
Work History
Sales Associate
Zumiez
06.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
H&M Hennes & Mauritz
12.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Manuel Muñoz Tebar
Caracas, VE07-2021
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Relationship building
- Cash handling
- Bilingual
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Zumiez
06.2024 - Current
Sales Associate
H&M Hennes & Mauritz
12.2023 - Current
High School Diploma -
Manuel Muñoz Tebar
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