OSCAR JACQUEZ
Thornton
Summary
Dedicated maintenance professional with a proven track record of delivering exceptional results in challenging environments. Known for reliability and professionalism, consistently entrusted with sensitive tasks while upholding the highest standards of confidentiality. A proactive self-starter and quick learner, committed to exceeding expectations and driving operational excellence in every project. Eager to contribute valuable skills to organizations seeking to enhance maintenance capabilities and achieve outstanding outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Service Manager
Dayrise Residential
05.2025 - 01.2026
- Oversaw daily operations, ensuring compliance with company policies and standards.
- Managed team performance, providing coaching and support to enhance service delivery.
- Implemented process improvements that increased operational efficiency and customer satisfaction.
- Coordinated maintenance schedules to ensure facility readiness and safety compliance.
- Developed strong relationships with vendors and suppliers, resulting in improved product support and better pricing for customers.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Increased team productivity with introduction of new performance management system, focusing on individual strengths and areas for improvement.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Inspecting the property: Regularly walking the grounds to note any needed painting, repairs, or trash removal.
- managed make ready board and ensured make ready completion.
Maintenance Service Manager
Enova Apartments
09.2022 - 05.2025
- Service manager for Enova Apartments lease up. This community was completed in November of 2022, a community of 228 units.
- Working closely with Brink man construction to correct any major issues with the community.
- Executing all warranty work orders.
- Setting up all vendors for the community.
- Setting up the shop with all proper tools and making it ready for operation.
- Checking the pool and spa for operation
- Building walks and checking all mechanical rooms
- Yardi systems
- Checking all move outs and move in’s daily
- CPO certified and EPA certified
- Oversaw daily operations and maintenance of apartment facilities, ensuring optimal resident satisfaction.
- Developed and implemented service protocols to enhance operational efficiency and tenant support.
Maintenance Service Manager
Mcwhinney
04.2021 - 09.2022
- Currently overseeing Arbour Commons property with a maintenance team of four.
- Working with outside vendors, creating purchase orders.
- Scheduling for make readies and completing work orders.
- Completing outside projects and making sure the apparency of the property was In proper shape.
- Enhanced team morale through regular recognition of exceptional performance and organizing team-building events.
- Negotiated with vendors to secure best prices for parts and supplies.
- Mentored junior technicians, fostering a positive team dynamic that encouraged knowledge sharing and skill development.
Education
High School Diploma - All
Gateway High School
01.2003
Skills
- Meticulous attention to detail
- Expense management
- Strategic team guidance
- Effective project management
- Skilled in tool operation
- Circuit design proficiency
- Proactive maintenance strategies
- Proficient in conveying information
- Highly motivated and trustworthy
- Advanced Spanish communication
Certification
- COP Certification CPO-463928 Date Certified- July 16, 2015
- EPA Certification Esco institute CERTIFICATE NO. 90799003910 Core/TYPE I/TYPE II Date Certified- June 14, 2017
Timeline
Service Manager
Dayrise Residential
05.2025 - 01.2026
Maintenance Service Manager
Enova Apartments
09.2022 - 05.2025
Maintenance Service Manager
Mcwhinney
04.2021 - 09.2022
High School Diploma - All
Gateway High School