ORLANDO JAVIER TORRES OCHOA
Barranquilla
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
19
19
years of professional experience
Work History
General Manager
Prologistics Group SAS, Colombia
11.2021 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated suppliers to maintain cost controls and improve operations.
Human Resources Manager
KOMATSU COLOMBIA
10.2014 - 10.2021
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Implemented performance reviews and motivational strategies to elevate HR team results.
Human Resources Manager
Dairy Partners Americas Colombia Ltda. (Nestlé)
03.2011 - 10.2014
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Implemented performance reviews and motivational strategies to elevate HR team results.
Field Lawyer
Drummond Ltd. Colombia
09.2008 - 03.2011
- Prepared and reviewed contracts and other legal documents following applicable regulations.
- Advised clients on variety of legal matters, including corporate governance, intellectual property, labor law and taxation.
- Used knowledge of legal precedents to analyze probable outcome of cases.
- Analyzed and applied legal principles and performed legal research to support litigation strategy.
Labor Relations Manager
Drummond Ltd. Colombia
01.2008 - 09.2008
- Mediated discussions between employer and employee representatives in attempt to reconcile differences.
- Participated in labor-management meetings to discuss labor issues.
- Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
- Provided expertise on labor and employment laws to help employers make more effective decisions.
Human Resources Business Partner
Drummond Ltd. Colombia
06.2004 - 01.2008
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Promoted and enabled necessary changes to align operations with strategic plans.
Education
MBA - Business Administration And Management
Universidad Sergio Arboleda
Colombia11.2021
Specialist in Trade Law - Law
Universidad Javeriana
Colombia03.2002
Skills
- Project Planning
- Staff Training
- Verbal and Written Communication
- Profit and Loss Accountability
- Labor Cost Controls
- Safety Assurance
- Compensation and Benefits
- Company Organization
- Labor Negotiations
- Talent Management
- Performance Review Management
Timeline
General Manager
Prologistics Group SAS, Colombia
11.2021 - Current
Human Resources Manager
KOMATSU COLOMBIA
10.2014 - 10.2021
Human Resources Manager
Dairy Partners Americas Colombia Ltda. (Nestlé)
03.2011 - 10.2014
Field Lawyer
Drummond Ltd. Colombia
09.2008 - 03.2011
Labor Relations Manager
Drummond Ltd. Colombia
01.2008 - 09.2008
Human Resources Business Partner
Drummond Ltd. Colombia
06.2004 - 01.2008
MBA - Business Administration And Management
Universidad Sergio Arboleda
Specialist in Trade Law - Law
Universidad Javeriana
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