Oran Ireland

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Directed the sales floor and my team and made sure all customers were being helped and satisfied with their trip into the store

I was always looking at our sales goal for the day and constantly pushing to hit our numbers and win the day.

Constantly checking on my employees making sure we were busy doing something even on slow days there was always something to be done.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.