Owen Haddock
Colorado springs
Summary
Experienced driver with two years of professional driving experience. Highly organized and skilled in coordinating routes and efficiently loading vehicles. Strong communication, customer service, multitasking abilities, and observant nature and commitment to safety. Holds a valid license and has a clean driving history. Customer-focused Retail Associate with deep understanding of retail dynamics and customer service standards. Excels in providing quality product recommendations and solutions that meet customer needs, consistently exceeding expectations. Dedicated to executing sales, service, and customer experience initiatives that drive solid sales results. Hardworking cook with a detail-oriented approach to food preparation and handling. Excellent communication and problem-solving skills. Adaptable and capable of delivering exceptional results.
Overview
6
6
years of professional experience
Work History
Trash Collector
Valet Services
03.2024 - Current
- Sorted recyclable materials such as paper, cardboard, plastics, and metals
- Operated recycling equipment to process incoming materials
- Collaborated with coworkers to maintain a clean and organized workspace
- I talked with people at the complex I do to get feedback and to learn the names of people I collect trash for
- Planned a successful route optimized for speed and success
Driver
AutoZone
05.2022 - Current
- Delivered goods and services to customers on time and in excellent condition
- Inspected vehicles for cleanliness and checked gas and oil levels before departure
- Utilized GPS to optimize routes and continuously meet estimated delivery time
- Secured merchandise, avoiding damage during transportation
- Documented daily mileage, gas, and other data
- Monitored traffic conditions and applied defensive strategies to avoid accidents
- Performed pre-trip inspection checks and reported problems to the supervisor
- Drove trucks to and from job sites to deliver supplies
- Delivered customer orders and collected payments to keep accounts current
Night Auditor
Crestline Hotels
04.2024 - 08.2024
- Called guests requiring wake-up calls within two minutes of scheduled call, constantly maintaining positive, and welcoming.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Entered customer data into room system and updated information whenever patrons changed rooms.
- Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
- Looked over pending check-ins and payment processes to complete closing procedures.
- Liaised with housekeeping staff to verify service and maintenance of hotel standards.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Coordinated with vendors for repair and maintenance of hotel.
- Trained new staff members in customer service techniques and hotel operations.
Line Cook
Chipotle
02.2022 - 05.2022
- Cooked multiple orders simultaneously during busy periods
- Prepared dishes in a fast-paced environment working with teammates to maintain a high customer satisfaction rate
- Restocked food items throughout the shift to prepare necessary ingredients for orders and kept a timely service
- Kept stations stocked and ready for use to maximize productivity
- Operated fryers and grills according to instructions to maintain safety and food quality
- Set up workstations with needed ingredients, utensils, and cooking equipment
Retail Sales Associate
Walgreens
05.2020 - 01.2022
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention
- Helped customers by answering questions and locating merchandise
- Initiated friendly conversations with customers to determine the level of assistance required
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
- Followed company policies, rules, and procedures to promote company goals and maintain safety
- Restocked shelves, racks, and bins with the latest merchandise and changed signage to promote special ferns
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment
Cook
Carls Jr Slacks Creek
08.2019 - 05.2020
- Prepared dishes in a fast-paced environment working with teammates to maintain a high customer satisfaction rate
- Followed established procedures and requirements for safe food handling, storage, and service
- Operated grills, fryers, and broilers to cook items to quality guidelines
- Wrapped, dated, and labeled food items in storage for safety and freshness
- Enforced proper sanitation practices to prevent spoiling or contamination of foods
- Chopped, diced, and sliced vegetables and fruit ahead of rush periods
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures
- Replenished food items from inventory and rotated ingredients
Ups Seasonal Helper
UPS
11.2024 - 01.2025
- Cleaned and straightened work areas to maximize productivity and safety.
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Displayed very good communication and customer service skills.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Assisted driver with product or package deliveries to residential and commercial locations.
- Lifted and carried packages weighing up to 75 pounds.
Education
High School Diploma -
Air Academy Highschool
6910 Carlton Dr, Air Force Academy, CO 8084005-2022
Colorado State University -
Colorado State University
Fort Collins, COSkills
- Time Management
- Passenger Assistance
- Passenger Support
- Navigational Systems and GPS
- Vehicle Maintenance
- Punctual and Reliable
- Friendly and Outgoing
- Problem-Solving
- Calm Under Pressure
- Loading and Unloading
- Heavy Lifting
- Flexible Schedule
- People Skills
- Compactors
- Trash collection
Timeline
Ups Seasonal Helper
UPS
11.2024 - 01.2025
Night Auditor
Crestline Hotels
04.2024 - 08.2024
Trash Collector
Valet Services
03.2024 - Current
Driver
AutoZone
05.2022 - Current
Line Cook
Chipotle
02.2022 - 05.2022
Retail Sales Associate
Walgreens
05.2020 - 01.2022
Cook
Carls Jr Slacks Creek
08.2019 - 05.2020
High School Diploma -
Air Academy Highschool
Colorado State University -
Colorado State University
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