Olivia Grace Denwalt
Greeley
Summary
Detail oriented and hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Ability to handle multiple projects simultaneously with a high degree of accuracy. Entry-level Library Assistant currently pursuing degree in Sports and Exercise Sciences. True team player experienced in circulation procedures, patron registration and cataloging materials. Offers 8 years of experience in various libraries, 4 years at Salida Regional Library, and 5 years as ILL student at UNC Michener Library. Proven history of reliability and superior performance.
Overview
8
8
years of professional experience
Work History
Server/Bartender
Red Lobster
02.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Inter-Library-Loan Librarian Assistant
Michener Library
10.2018 - Current
- Learned computer skills in Sierra, ILLiad, TIPOSA, and Rapid databases to manage transactions of books and materials between libraries in different States and Countries.
- Learned skills to become more thorough and manage specific details in and out of the workplace.
- Learned to work with and help patrons to accomplish and meet their needs, as well as resolve any issues respectfully and tactfully
- Maintained accurate records and confidentiality of library book and periodical inventory.
Medical Front Office Receptionist
First Street Family Health
02.2022 - 12.2022
- Completed clerical duties and tasks for clinic administration.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Librarian
Salida Regional Library
06.2016 - 01.2020
- Learned organizational skills to help maintain order throughout the Library.
- Responded to numerous reference calls daily, helping patrons with specific information needs.
- Located requested books on shelves and in library database using Sierra and Marmot programs, fetching items for patrons.
- Resolved patrons' complaints tactfully and professionally.
- Trained staff, students and faculty on use of library technology.
Education
Bachelor of Science - Sport And Exercise Science
University of Northern Colorado
Greeley, CO05.2024
High School Diploma -
Salida High School
Salida, CO05.2018
Skills
- Teamwork
- Leadership
- Customer Service
- Problem-Solving skills
- Verbal and written communication
- Reliability
- Interlibrary Loans
- Materials Management
- Customer or Student Assistance
- Processes and Procedures
- Circulation Desk Management
- Telephone Etiquette
Accomplishments
- John Philip Sousa Band Award
- Congressional Youth Leadership Council
- Cecilia A. Williams, SSAC Performing Arts, Knights of Columbus, Walden among other scholarships
Languages
German
Professional Working
English
Native or Bilingual
Timeline
Server/Bartender
Red Lobster
02.2023 - Current
Medical Front Office Receptionist
First Street Family Health
02.2022 - 12.2022
Inter-Library-Loan Librarian Assistant
Michener Library
10.2018 - Current
Librarian
Salida Regional Library
06.2016 - 01.2020
Bachelor of Science - Sport And Exercise Science
University of Northern Colorado
High School Diploma -
Salida High School
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