Olivia Trionfante
Broomfield
Summary
Experienced leasing consultant with a proven track record in customer service excellence and client relationship management. Demonstrated ability to exceed sales targets and enhance tenant satisfaction through effective communication and problem-solving skills. Committed to continuous improvement and adapting to new challenges in a dynamic environment.
Overview
7
7
years of professional experience
Work History
Leasing Agent
FPI Management
Louisville
01.2023 - Current
- Assisted residents with lease applications and rental agreements.
- Conducted property tours to showcase available apartments and amenities.
- Developed marketing strategies to attract prospective tenants to properties.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
Barista
Stu's Brew
Searcy
01.2019 - 01.2023
- Performed administrative tasks such as payroll processing, employee scheduling, budgeting, and tracking expenses.
- Assisted with customer inquiries, complaints, and handled escalated issues in a professional manner.
- Developed marketing operations using digital media platforms such as social media sites or flyers.
- Conducted regular meetings with staff members to discuss progress towards goals or address issues.
Caregiver/ Assistant
Duke Family
Searcy
05.2019 - 08.2020
- Organized personal and professional calendars with reminders for upcoming meetings and events.
- Maintained clean and well-organized environment for client happiness and safety.
- Organized personal errands, including shopping and transportation arrangements.
- Scheduled appointments with doctors or other professionals for clients when needed.
Education
Associate of Science - Psychology And Sociology
Arkansas State University
Jonesboro, AR12-2022
Skills
- Attention to detail
- Goal-oriented mindset
- Communication skills
- Multitasking and organization
- Schedule and calendar management
- Reliability and adaptability
Accomplishments
Leasing Consultant of the Year 2025
Timeline
Leasing Agent
FPI Management
01.2023 - Current
Caregiver/ Assistant
Duke Family
05.2019 - 08.2020
Barista
Stu's Brew
01.2019 - 01.2023
Associate of Science - Psychology And Sociology
Arkansas State University