Results-oriented achiever with proven ability to drive success in fast-paced environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
4
4
years of professional experience
Work History
Shift Manager/Key Holder
Garbanzo Mediterranean Grill
07.2024 - Current
Exercised composure under pressure and in escalated customer service scenarios.
Listened to and addressed customer concerns using problem-solving in accordance with company guidelines.
Counted registers and cleaned and secured shop at end of shift.
Trained new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Cast Member/Party Host
Chuck E Cheese
07.2023 - 12.2023
Greeted customers entering store and responded promptly to customer needs.
Worked with floor team and managers to meet wide range of customer needs.
Used POS system to enter orders, process payments and issue receipts.
Supervised children's activities, maintaining happiness, safety and well-being.
Took information about guests' party size, led to seating, offered menus, and served accordingly.
Cashier
Spirit Halloween
08.2023 - 11.2023
Welcomed customers and helped determine their needs.
Stocked, displayed, and assembled store and merchandise as required.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Used POS system to enter orders, process payments and issue receipts.
Processed refunds and exchanges in accordance with company policy.
Dishwasher/Food Prep Cook
Garlic Knot Pizza & Pasta
02.2022 - 06.2022
Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Stepped into additional roles during busy times to boost coverage of important stations.