Dynamic Sales Development Representative (SDR) with a proven track record of exceeding targets and driving revenue growth. Skilled in prospecting, lead generation, and building strong client relationships. Adept at identifying customer needs and articulating value propositions effectively. Eager to leverage SDR experience and transition into an Account Executive (AE) role to further contribute to revenue goals and drive business success. Strong communication, negotiation, and closing skills combined with a passion for delivering exceptional customer service. Ready to apply strategic sales tactics and industry knowledge to achieve sales objectives as an AE.
Led outbound prospecting efforts to generate high-quality leads and opportunities, implemented targeted outreach campaigns across various channels, conducted thorough research to understand prospect needs and pain points, collaborated closely with Account Executives to refine messaging and prioritize target accounts, consistently exceeded monthly and quarterly quotas, earning recognition for outstanding performance.
Boosted brand awareness by developing and implementing creative marketing campaigns, enhanced social media presence through engaging content creation and consistent posting schedules, collaborated with marketing team to design visually appealing promotional materials to reach over hundreds of K-12 schools and universities, assisted in organization and execution of successful marketing events, leading to increased engagement and lead generation
Enhanced customer satisfaction by resolving issues promptly and professionally, reduced response time for customer inquiries by streamlining communication processes, managed high call volume while maintaining a courteous and professional demeanor, increased customer retention rates by providing exceptional problem-solving skills and personalized solutions.
Google Coursera UI/UX Certification