Olivia Bent
Colorado Springs,CO
Summary
Customer-focused Retail Associate skilled in enhancing shopping experiences through effective problem-solving and strong organizational abilities. Expertise in customer service, product merchandising, and inventory management. Capable of managing multiple tasks while ensuring store cleanliness and organization, contributing to increase satisfaction through proactive engagement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Store Associate
Designer Shoe Warehouse
Colorado Springs, CO
04.2024 - Current
- In my current role as a Store Associate at Designer Shoe Warehouse in Colorado SPrings, i am committed to providing exceptional customer service and ensuring a pleasant shopping experience for all patrons.
- Handled transactions efficiently, aiding customers with purchases, returns, and exchanges while ensuring accuracy and fostering a friendly checkout experience.
- My responsibilities include assisting shoppers with various needs, from location specific products to offering recommendations for shoe alternatives based on their preferences and requirements.
- Managed shoe arrangement, returned items to proper places, and maintained orderly displays for enhanced shopping accessibility.
- I also maintain the store's appearance and organization, which involves cleaning and ensuring that all areas are tidy and welcoming.
- Enhanced skills in retail operations, customer interaction, and problem-solving, contributing to operational success and customer service excellence.
Assistant C-Team Coach
Vista Ridge High School
Colorado Springs, CO
08.2024 - 10.2024
- Helped lead team, embracing responsibility to enhance leadership skills and foster team cohesion.
- This position involved planning practices and executing then independently.
- This role challenged my leadership, patience, and time management skills.
- Engaged in voluntary coaching role, gaining hands-on experience in team leadership and development.
- Allowed me to test my leadership skills on a higher level and also gave me a different kind of responsibility for not only myself but for the girls on the team as well.
Paid Internship
Colorado Springs Digital Dental Laboratory
Colorado Springs, CO
05.2019 - 03.2024
- Engaged in comprehensive internship at Colorado Springs Digital Dental Laboratory, supporting daily operations through diverse responsibilities.
- Assisted lab staff with daily tasks to enhance workflow.
- This role has provided me with the opportunity to observe and and learn the precise techniques and processes involved in dental lab work, gaining hands-on experience that has been instrumental in my professional development in this field.
- This experience has not only honed my organizational skills but has also deepened my understanding of dental lab operations.
- Executed meticulous filing and organizing to maintain a streamlined, efficient work environment.
- Kept the lab clean to ensure adherence to hygiene standards essential for dental care.
- Worked effectively in fast-paced environments.
Education
Associate of Arts - Psychology
Pikes Peak State College
Colorado Springs, CO05-2027
High School Diploma -
Vista Ridge High School
Colorado Springs, CO05-2024
Concurrent Enrollment -
Pikes Peak State College
Colorado Springs, CO05-2024
Skills
- Customer service
- Retail operations
- Multitasking
- Transaction management
- Attention to detail
- Time management
- Problem solving
- Active Listening
- Organization and energy
- Self-motivation
- Responsibility and diligence
- Conflict management
Certification
- Drivers License
Timeline
Assistant C-Team Coach
Vista Ridge High School
08.2024 - 10.2024
Store Associate
Designer Shoe Warehouse
04.2024 - Current
Paid Internship
Colorado Springs Digital Dental Laboratory
05.2019 - 03.2024
Associate of Arts - Psychology
Pikes Peak State College
High School Diploma -
Vista Ridge High School
Concurrent Enrollment -
Pikes Peak State College
Awards
- Principal's List at PPSC
- Deans List at PPSC
- Academic Level 5
- Volleyball Varsity Letter