Olha Liashenko
Clearwater
Summary
Skilled in client relations, contract management, financial analysis, and process optimization. Proven ability to organize complex information, identify solutions, and streamline operations for efficiency. Practical knowledge of finance, taxation, and business management helps to adapt professional standards to the U.S. system and effectively support Russian-speaking clients.
Overview
7
7
years of professional experience
Work History
Leasing Department Specialist
PJSC PrivatBank
03.2019 - 10.2022
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Sourcing and acquiring new clients
- Managing and maintaining the existing client base
- Preparing and processing leasing contracts
- Closing deals and delivering vehicles to clients
Corporate Client Service Specialist
PJSC PrivatBank
03.2018 - 03.2019
- Assisted clients with inquiries and resolved service-related issues efficiently.
- Coordinated communication between clients and internal departments for seamless service delivery.
- Trained new staff on client service protocols and best practices for effective support.
- Provided customer service to clients by responding to inquiries and resolving complaints.
- Scheduled and conducted meetings with corporate clients
- Managed and nurtured existing client relationships
- Actively sold bank products, including corporate accounts, payroll services, deposits, and credit cards
- Consistently met or exceeded sales targets
- Collaborated with team members to streamline processes and improve overall service quality.
- Organized resources such as webinars or online events aimed at educating customers on how best to utilize services offered by the company.
Accounting Assistant
Private Enterprise “U-KOM-1000”
11.2015 - 01.2018
- Processed invoices and expense reports for timely payments.
- Maintained accurate filing system for financial documents and records.
- Collaborated with team members to improve workflow processes effectively.
- Assisted with accounts receivable activities such as invoicing, collections, and deposits.
- Answered questions from customers regarding their billing or payment status.
- Drafting, negotiating, and finalizing contracts with suppliers and clients
- Researched discrepancies between invoices, purchase orders, packing slips.
- Managed vendor relationships by ensuring timely payments and resolving disputes.
- Reviewed and implemented improvements to accounting processes and procedures.
Education
Bachelor of Science - Law
Open International UNIVERSITY of Human Development «UKRAINE»
23 Lvivska St, Kyiv 03115 Ukraine01-2018
Skills
- Client relationship management
- Sales strategy development
- Customer service excellence
- Process improvement
- Correspondence Handling
- Project coordination
- Team collaboration
- Training and mentoring
- Reliability
- Business writing
- Organizational skills
- Analytical skills
Languages
English
Limited Working
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Leasing Department Specialist
PJSC PrivatBank
03.2019 - 10.2022
Corporate Client Service Specialist
PJSC PrivatBank
03.2018 - 03.2019
Accounting Assistant
Private Enterprise “U-KOM-1000”
11.2015 - 01.2018
Bachelor of Science - Law
Open International UNIVERSITY of Human Development «UKRAINE»