Odayr Alexander Gonzalez

Fan Relations & Revenue: Assisted fans with seating and accounts while meeting monthly sales targets.

Managed B2B & B2C Sales: Developed and maintained relationships with corporate clients, travel agencies, and direct guests to drive hotel room bookings and venue sales.

Customer Service & Sales Representative with expertise in technical support and client relations.

Provided in-person device troubleshooting, account management, and consultative sales for walk-in customers at a high-volume Verizon retail store.

Head Youth Soccer Coach: Focused on player skill development, team strategy, sportsmanship, and parent communication.

Technical Support & Customer Care Agent: Handled high-volume inbound calls to troubleshoot internet and Wi-Fi connectivity issues while managing customer accounts and billing for Frontier Communications.

Technical Support & Customer Care Representative: Handled high-volume phone support for AT&T, resolving device and network troubleshooting while managing billing, plans, and customer accounts.