Nyia Marin
Danbury
Summary
Organized and dependable candidate with a proven ability to manage multiple priorities while maintaining a positive attitude. Eager to take on additional responsibilities to help achieve team goals. Motivated sales professional with extensive experience in sales and marketing. Results-oriented and energetic, known for exceptional interpersonal and communication skills. Hardworking and productive, consistently meeting target sales goals and exceeding customer service expectations
Overview
12
12
years of professional experience
1
1
Certification
Work History
Seasonal Warehouse Associate
Amazon
10.2022 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Performed inventory control, such as counting and stocking merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Customer Service Manager
Macy's
01.2019 - 08.2025
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Assembly Line Worker
RK Manufacturing
02.2025 - 07.2025
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
Call Center Representative
Eastern
12.2015 - 02.2017
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Food Service Worker
Dunkin
04.2013 - 07.2015
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
High School Diploma -
Lincoln High School
Yonkers, NY06.2005
Certification
- ServSafe Training
- PCA
- HHA
Timeline
Assembly Line Worker
RK Manufacturing
02.2025 - 07.2025
Seasonal Warehouse Associate
Amazon
10.2022 - Current
Customer Service Manager
Macy's
01.2019 - 08.2025
Call Center Representative
Eastern
12.2015 - 02.2017
Food Service Worker
Dunkin
04.2013 - 07.2015
High School Diploma -
Lincoln High School
Similar Profiles
Ruben Frausto JrRuben Frausto Jr
Maintenance Technician III at AmazonMaintenance Technician III at Amazon
Sreeram TRSreeram TR
Catalog Manager at AmazonCatalog Manager at Amazon
Yashvvi JangidYashvvi Jangid
Senior Risk Analyst at AmazonSenior Risk Analyst at Amazon
Vivian MaxwellVivian Maxwell
Associate at AmazonAssociate at Amazon
Sydney CorcoranSydney Corcoran
Intern at IHeartMediaIntern at IHeartMedia