Summary

Overview

Work History

Education

Skills

Timeline

Novay Siglin

Dolores,CO

Summary

Dynamic professional with expertise in customer satisfaction and time management, honed at The Italian. Proven ability to upsell and handle cash efficiently, enhancing sales. Skilled in maintaining composure under pressure and fostering positive client interactions. Adept at leveraging interpersonal skills to drive success in fast-paced environments.

Overview

years of professional experience

Work History

waitress

The Italian

03.2024 - Current

Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Answered customers' questions, recommended items, and recorded order information.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Mover

Vance Carver

01.2024 - Current

Loaded and unloaded trucks with customer possessions or merchandise weighing up to 300 lbs.
Followed verbal and written instructions to properly move and ship products.

Pet Sitter

11.2023 - Current

Communicated professionally with pet owners via phone, email, and text.
Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.

Babysitter

05.2022 - Current

Prepared healthy, age-appropriate snacks and meals.
Reassured children when upset providing emotional support and stability.
Planned fun outings and educational activities to keep children entertained.

Volunteer

Hopes Kitchen

11.2018 - Current

Maintained clean, neat, and operational facilities to serve program needs.
Used strong interpersonal communication skills to convey information to others.

Hostess

The Ponderosa

04.2023 - 08.2023

Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Answered customer questions about hours, seating, and menu information.