Nora Bustamante
Denver
Summary
Motivated and hardworking kitchen Manager with 12 years of experience cooking delicious items quickly at fast food establishments. Looking to expand my horizons learning something different. Fast learner and motivated to work. Bilingual speaking Spanish and English.
Resourceful Cook known for high productivity and efficient task completion. Specialize in menu planning, inventory management, and health code compliance. Excel in time management, teamwork, and adaptability, ensuring seamless kitchen operations and consistent customer satisfaction.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Morrison Inn
Morrison
12.2014 - Current
- Trained employees on cooking techniques, safety standards and performance strategies.
- Oversaw meal preparation and monitored food handling to encourage safety.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
- Received, organized and rotated paper goods and food ingredients.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Assisted restaurant owners with pricing by providing ingredient costs and portioning information.
- Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
- Priced and ordered food products, kitchen equipment and food service supplies.
- Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
- Controlled portion sizes and garnishing for optimal cost controls.
- Managed daily schedules using advanced scheduling software for efficiency.
- Communicated schedule changes effectively throughout the organization when necessary.
- Reviewed and approved vendor invoices.
Shift Leader
Chick-Fil-A Restaurant
Lakewood
08.2022 - 07.2024
- Trained new staff on service standards and food safety protocols.
- Assisted in resolving customer complaints and enhancing guest experiences.
- Monitored kitchen operations to ensure compliance with health regulations.
- Assisted in training new employees on shift operations.
- Supervised and led employees to maintain productivity and customer service levels.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Oversaw food preparation, production and presentation according to quality standards.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
Cook
Panda Express
Broomfield
11.2020 - 04.2022
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
Shift Supervisor
Wendys Fast Food
Denver
01.2009 - 02.2012
- Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
- Collaborated with team members to improve performance and implement training updates.
- Conveyed project information consistently and quickly to resolve issues and deliver constructive feedback.
- Resolved customer complaints and reported issues to senior management.
- Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
- Enforced safety protocols to promote cost-effective and safe handling of equipment and materials.
- Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
- Completed opening and closing duties to facilitate business operations.
- Assisted upper management with daily operations to meet standards of service and quality.
Education
GED -
Community College Of Denver
Denver, CO01.2018
Skills
- Cutting and slicing techniques
- Dish preparation
- Food presentation
- Food handlers card
- High volume production capability
- Schedule according to labor
- Cleaning and organization
- Focused and disciplined
- Food preparation
- Multitasking
- Ingredient inspection
- Equipment cleaning and maintenance
- Recipe preparation
- Foodservice sanitation
- Inventories
- Food safety
- Employee training
- Problem resolution
- Effective communication
- Planning and organization
- Safety compliance
- Work planning
- Staff training
- Employee evaluation
- Leadership
- Shift scheduling
- Safety
- Budget management
- Attention to detail
- Leading team meetings
Certification
Servsafe Certification
Languages
Spanish
Full Professional
English
Professional
Timeline
Shift Leader
Chick-Fil-A Restaurant
08.2022 - 07.2024
Cook
Panda Express
11.2020 - 04.2022
Kitchen Manager
Morrison Inn
12.2014 - Current
Shift Supervisor
Wendys Fast Food
01.2009 - 02.2012
GED -
Community College Of Denver