Nolan Ackerman
Registered Dietitian, Food Service Manager
Denver
Summary
Confident Food Services Manager emphasizing communication, organization, and business management skills. Offering 4 years in management and patient support roles with a focus on employee engagement and patient satisfaction.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
Patient Services Manager
Sodexo USA
Denver, CO
11.2021 - Current
- Managed diverse team of 42 employees, delegating tasks to highlight individual skills and maximize efficiency for a 365 bed hospital
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Emphasized tray accuracy and delivery times within 45 minutes at a consistency of 95%
- Reached 99th percentile for courtesy compared to all hospitals of comparable size (200-400 beds)
Interim Project Manager and Programmer
Sodexo
Denver, CO
11.2023 - Current
- Programmed HealthTouch requests for an 8 hospital system, managing a high volume of requests as they came in
- Worked with an interdisciplinary team to build a HealthTouch product environment for a new 270 bed hospital
Diet Technician
Centura Health At Avista Adventist Hospital
Louisville, CO
08.2020 - 01.2021
- Established and maintained thorough and updated nutritional information in a 108 bed community hospital.
- Communicated diet orders and restrictions to patients, working with them to provide them a satisfying meal.
- Obtained and evaluated dietary histories of individuals to uphold nutritional programs.
- Monitored and stocked Physician's Lounge retail program.
Education
MBA - Hospital Administration
University of Northern Colorado
Greeley, CO 08.2022 - Current
Bachelor of Science - Human Nutrition
Metropolitan State University of Denver
Denver, CO 08.2017 - 05.2020
Skills
Food Safety and Sanitation Procedures
Focus on Patient Satisfaction
Employee Engagement
Cost Controls
Recipes and Menu Planning
Certification
Registered Dietitian Certification
Timeline
Interim Project Manager and Programmer
Sodexo
11.2023 - Current
MBA - Hospital Administration
University of Northern Colorado
08.2022 - Current
Patient Services Manager
Sodexo USA
11.2021 - Current
Diet Technician
Centura Health At Avista Adventist Hospital
08.2020 - 01.2021
Bachelor of Science - Human Nutrition
Metropolitan State University of Denver
08.2017 - 05.2020