NOEMI BALDOVINO
Greeley
Summary
Dynamic and results-driven professional with extensive experience at Sodexo USA, excelling in employee supervision and process improvement. Proven track record in enhancing team efficiency and resolving conflicts, while maintaining exceptional customer service. Bilingual communicator adept at adapting quickly to new challenges and driving operational success.
Overview
7
7
years of professional experience
Work History
Online Personal Shopper
Walmart
02.2025 - 06.2025
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Increased sales by promoting exclusive offers, discounts, and loyalty programs to new and existing customers.
Senior Supervisor
Sodexo USA
08.2024 - 01.2025
- Assumed responsibility and oversight for hiring, onboarding and mentoring new staff members
- Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs
- Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements
- Mandated policy, procedure, and performance adherence for continued and increased operational efficiency and profitability
- Defined clear targets and objectives and communicated to other team members
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks
- Excellent communication skills, both verbal and written
- Proven ability to learn quickly and adapt to new situations
Supervisor
Sodexo USA
04.2021 - 08.2024
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
- Evaluated employee performance and coached and trained to improve weak areas
- Maintained compliance with company policies, objectives, and communication goals
- Identified underperforming areas and implemented effective process improvements
- Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements
Package Handler
United Parcel Services
11.2020 - 01.2021
- Company Overview: UPS delivery company
- Responsible for packing items so they can be delivered safely to the destination
- Sorting packages accurately
- Loading delivery trucks in a fast-paced environment
- Assembled, sealed and loaded packages into correct trucks
- UPS delivery company
Warehouse Associate
AutoZone Distribution Center
03.2018 - 05.2019
- Company Overview: AutoZone is a specialty retailer of automotive replacement parts and accessories
- Ensuring all selected orders are accurate
- Working in a fast-paced environment under pressure
- Meeting all safety requirements daily
- Prepared orders for shipment by systematically picking, packing and labeling merchandise
- Worked safely around moving machinery
- AutoZone is a specialty retailer of automotive replacement parts and accessories
Education
Cosmetology -
D'image Beauty College
09.2017
High School Diploma - undefined
Alhambra High School
05.2016
Skills
- Customer Service
- Bilingual
- Communicative
- Employee supervision
- Process monitoring and improvement
- Attention to detail
Timeline
Online Personal Shopper
Walmart
02.2025 - 06.2025
Senior Supervisor
Sodexo USA
08.2024 - 01.2025
Supervisor
Sodexo USA
04.2021 - 08.2024
Package Handler
United Parcel Services
11.2020 - 01.2021
Warehouse Associate
AutoZone Distribution Center
03.2018 - 05.2019
High School Diploma - undefined
Alhambra High School
Cosmetology -
D'image Beauty College
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