Noely Herrera
Denver
Summary
I graduated this past May with an Associates in General Studies and look forward to continuing my education. I have experience in guest relations both in the retail industry as well as food service. I received institutional awards while at CCA and I worked to pay for my books and tuition. I look forward to being able to continue my education in Communications.
Overview
5
5
years of professional experience
Work History
Guest Advocate
Target Corporation
06.2021 - Current
- Handled returns and exchanges, maintain positive relationships with guests ensuring a positive experience for them.
- Engage in friendly conversations and offer assistance to guests.
- Switch departments when needed in order to maintain smooth functioning of the store.
- Fulfill all morning tasks, such as cleaning, organizing, and getting materials prepared for the day.
Cashier
Wingstop Restaurant
11.2020 - 06.2021
- Greeting guests, creating a friendly environment
- Offered suggestions on different flavors as well as made the guests aware of wingstops deals and offers.
- Worked a flexible schedule and was available on call
- I was in charge of billing people for their orders and counting the money at the end of the night.
Education
Assosiates of General Studies - General Studies
Community College of Aurora
Aurora, CO05-2025
Skills
- Communication skills such as good listening and comprehension
- Empathy
- Adaptability
- Guest relations
- Flexibility
- Willingness to learn
Accomplishments
I received the Colorado Opportunity Fund Scholarship, Denver Scholarship Foundation Scholarship, CCA institutional Scholarships, and obtained my Associates in General Studies.
In the work environment, I have been tasked with supervising several peers, and have helped deescalate multiple situations with guests.
Languages
Spanish
English
Timeline
Guest Advocate
Target Corporation
06.2021 - Current
Cashier
Wingstop Restaurant
11.2020 - 06.2021
Assosiates of General Studies - General Studies
Community College of Aurora
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