Summary
Overview
Work History
Education
Skills
Timeline
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Noah Wortley

Colorado Springs

Summary

Over a decades experience in all aspects of Banquets and Catering Events. Has proven talent for navigating challenges and bringing solutions to the table. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented work. Committed to making meaningful guest experiences and advancing organizational goals and expectations.

Overview

13
13
years of professional experience

Work History

Banquets Captains

Garden of the Gods Hotel and Resort
04.2020 - Current
  • Banquet Captain.
  • Responsible for all service aspects of Banquet and Catering Events.
  • To Ensure the Event is properly set according to Contract and BEO. To Communicate with the Kitchen about timings and any adjustments made by Clients and or Sales and Catering Managers. And to Problem solve if issues arise.
  • To guide and properly setup staff for event success.
  • To work with tools given to execute large scale events and meetings.
  • To train new employees, or enhance current employees skills and standards.
  • To execute the BEO in a time efficient manner to meet the timings expected by our clients.

Banquet Houseman

Garden of the Gods Hotel And Cafe
12.2017 - 04.2021
  • Communicated professionally with coworkers, supervisors, and clients to ensure smooth operations throughout each event.
  • Ensured timely service for guests by promptly completing room set-ups and tear-downs as scheduled.
  • Reset ballrooms, meeting spaces and banquet areas for future functions by disassembling tables and chairs, removing wall decorations and properly storing equipment.
  • Prepared audio-visual components for meetings and banquets by assembling and setting up video screens, dance floors, lighting and sound systems.
  • Drove Box Trucks to pick up and return borrowed and rented items for outside functions.
  • Provided clear communication between departments regarding any maintenance issues or repairs needed within the banquet area.
  • Demonstrated flexibility by adapting quickly to last-minute changes in event setups or requirements.

Banquet Captain

Glen Eyrie Conference Center
01.2012 - 06.2017
  • Ensured timely preparation of function spaces according to client specifications, providing them with a hassle-free experience
  • Maintained clear communications between all departments involved in banquets, contributing to successful event outcomes.
  • Evaluate employee performance and enhance with constructive feedback which contributed towards professional growth and development.
  • Handled client inquiries promptly and professionally, fostering excellent rapport and lending to repeat business.
  • Enhanced guest satisfaction by overseeing banquet operations and ensuring smooth execution of events.

Education

Bachelor's of Health Science - Medical

Pikes Peak Community College
Colorado Springs, CO
05-2014

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Multitasking
  • Critical thinking
  • Decision-making
  • Verbal communication
  • Calm under pressure

Timeline

Banquets Captains

Garden of the Gods Hotel and Resort
04.2020 - Current

Banquet Houseman

Garden of the Gods Hotel And Cafe
12.2017 - 04.2021

Banquet Captain

Glen Eyrie Conference Center
01.2012 - 06.2017

Bachelor's of Health Science - Medical

Pikes Peak Community College

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Noah Wortley