Noah Villalba

Knowledgeable Operations Manager with an excellent foundation in optimizing operational processes and driving efficiency improvements. Proven track record of managing cross-functional teams. Ensuring guest loyalty by focusing on marketing, food quality, service, and consistency. Demonstrates proficiency in strategic planning and problem-solving, assuring continuous improvement and operational excellence.

• Promoted to Operations Manager with an initial OPMDA score of 86.82%, improving to 89%, previously achieving a Senior Service Manager validation score of 93.28%.
• Reduced labor costs to sub 5% in front-of-house and 8% in back-of-house, optimizing food and liquor costs through strategic coaching and systems in El Paso Texas.
• Boosted to-go sales during COVID-19 through innovative operational strategies and community-focused signage.
• Submitted over 30 book reports for Texas Roadhouse’s Book of the Month Club, demonstrating a commitment to leadership development.
• Recognized as a mentor in the Texas Roadhouse Miller market, guiding and developing team members across multiple locations.

• Member, National Restaurant Association, 2019–Present
• Active Participant, Texas Roadhouse Book of the Month Club, 2020–Present
• Mentor, Texas Roadhouse Miller Market, 2021–Present

• ServSafe Manager Certification (National Restaurant Association)
• Purchasing and Cost Control Certification (National Restaurant Association)
• Hospitality and Restaurant Management 2.0 Certification (National Restaurant Association)
• Responsible Alcohol Certification