Nina Rosenheim

Work History

Southcoast Hospitals Group

07.2024 - 10.2024

Breeze Airways

01.2023 - 10.2024

Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.

Sunrise Counseling and Wellness

01.2025 - 05.2025

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained inventory of office supplies and placed orders.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.

European Wax Center

09.2022 - 02.2023

Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Identified and explained room and property amenities to guests, supplying guests with information regarding hours of operation and maps to assist guests in finding way around property.
Welcomed and acknowledged guests with smile, eye contact, and friendly verbal greeting using guest's name, boosting overall guest satisfaction scores 100%.
Managed check-in and check-out procedures for guests.
Utilized variety of organizational and communication skills to drive guest satisfaction.

Provantage

03.2022 - 09.2022

Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Resolved issues among team members to keep employees on task.
Documented construction and extraction workers' hours, wages and other pertinent information.
Trained workers in proper methods, equipment operation and safety procedures.

Walmart

10.2005 - 03.2022

Partnered with project team members to identify and quickly address problems.
Reported regularly to managers on project budget, progress, and technical problems.
Monitored project progress, identified risks and took corrective action as needed.
Verified quality of deliverables and conformance to specifications before submitting to clients.
Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
Demonstrated leadership skills in managing projects from concept to completion.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.