Nimah Aziam
Denver
Summary
Front counter team member with experience in a fast-paced restaurant environment, providing friendly and efficient costumer service. Developed strong communication, organization, and problem-solving skills while managing transactions and assisting costumers. Recognized for consistency, a reliable work-ethic, and a team-oriented mindset, with a genuine commitment to contributing positively and supporting others.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Pierogi Factory
2024.09 - Current
- Assisted customers with inquiries, ensuring a positive shopping experience.
- Processed orders efficiently, maintaining accuracy in transactions and inventory management.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Maintained cleanliness and organization of workstations, contributing to a pleasant environment.
- Educated customers about menu items, fostering informed purchasing decisions.
- Gathered customer feedback to identify areas for service improvement and development opportunities..
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Bachelor of Science - International Relations
University of Denver
Denver, CO06.2029
Skills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
- Community engagement skillset; relationship building, asset-mapping, issue research
- Stock replenishment
- POS system operation
- Sales closing
- Inventory control
Affiliations
- Part of the Center for Community Engaged Learning, DU
- Puksta Foundation Scholar
- Denver Waldorf Alum
- Colorado Youth Symphony Alum, Cellist
- Korbel Institute of International Relations, Student
- Changemakers Living and Learning Community, DU
Timeline
Customer Service Associate
Pierogi Factory
2024.09 - Current
Bachelor of Science - International Relations
University of Denver