Summary
Overview
Work History
Education
Skills
Timeline
Generic

NIKOLAS ALDANA MANCERA

Attorney

Summary

Dedicated and passionate lawyer with an unwavering commitment to justice and the defense of clients' legal rights. Experienced in delivering effective and ethical legal solutions across a diverse range of legal matters, with a strong focus on integrity, dedication, and excellence in legal service. Skilled in litigation, legal documentation, and case management, with a proven track record of securing over $50,000 in attorney fees against opposing counsel. Adept at conducting thorough legal research, drafting precise legal documents, and coordinating with attorneys to optimize case outcomes. Known for exceptional team collaboration, adaptability, and a proactive approach to achieving results. A responsible, dynamic, and entrepreneurial professional with excellent communication skills, committed to continuous growth in academic, professional, and personal endeavors., document review, and maintaining confidentiality. Knowledgeable [Desired Position] with background in litigation support and document management. Adept at preparing legal documents and assisting attorneys throughout litigation process, ensuring seamless case handling. Demonstrated proficiency in legal research and calendar management.

Overview

6
6
years of professional experience

Work History

Pre-litigation Legal Assistant

SLG Law Firm
08.2024 - 08.2025
  • Managed pre-litigation personal injury cases: client onboarding, documentation collection, and case setup.
  • Settlement Negotiations: Led settlement discussions and successfully negotiated settlement offers on behalf of clients, securing nearly $40,000+ through negotiated settlements, repurchase offers, and reimbursement agreements.
  • Negotiated repurchase offers and reimbursement for incidental and consequential damages with opposing counsel.
  • Demand Letter Drafting: Drafted comprehensive demand letters outlining client claims and seeking appropriate compensation.
  • Case Monitoring: Regularly tracked and monitored ongoing cases, ensuring information was updated and timely follow-ups were made.
  • Evidence and Information Gathering: Collected, reviewed, and organized supporting documents and proof to strengthen settlement positions.
  • Case Coordination: Managed and coordinated client cases from inception to resolution, ensuring deadlines were met and documents submitted on time.
  • Communication: Maintained clear and consistent communication with clients, attorneys, and third parties throughout the pre-litigation process.
  • Legal Research: Conducted legal research to ensure compliance with relevant laws and regulations, supporting case preparation.
  • Maintained strict confidentiality of sensitive client information adhering to professional ethics guidelines rigorously at all times.
  • Expedited settlement agreements through skillful drafting of settlement proposals under the guidance of supervising attorneys.

Legal Assistant

Personal Injury Law Firm
08.2023 - 08.2024
  • Prepared and filed insurance claims: Managed the initiation of claims by accurately opening cases and ensuring all necessary information was submitted.
  • Drafted legal documentation: Created Letters of Representation to communicate with relevant parties, ensuring clear and concise representation of client interests.
  • Handled evidence requests: Compiled and submitted formal requests for evidence, essential for building strong legal cases.
  • Coordinated medical records retrieval: Generated requests for medical records from healthcare providers, including follow-ups to secure timely and complete responses.
  • Checked lien numbers and communicated with medical facilities to gather necessary information.
  • Sent demonstration materials and checked the status of current cases.
  • Maintained active communication with clients to keep them updated on case progress.
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.

Legal Assistant

Marvin Law Office
01.2023 - 08.2023
  • Case Coordination: Managing and coordinating client cases from start to finish, ensuring deadlines are met and all required documents are submitted in a timely manner.
  • Document Collection and Review: Assist clients in gathering necessary documentation, such as identification, proof of residency, employment records, and other relevant paperwork. Review and organize documents to ensure accuracy and completeness before submission to the appropriate immigration authorities.
  • Used Docketwise to track case updates and ensure compliance with regulations.
  • Monitored and reviewed relevant legal regulations to support case progress.

Legal Assistant

Rob Levine and Associates
01.2022 - 01.2023
  • Managed the workflow of legal cases, overseeing all stages from initial information gathering to case resolution.
  • Conducted user research and usability tests to gather critical information and client feedback, ensuring successful case outcomes.
  • Requested and processed medical records, previous job history, and updated information from the Local Security Administration.
  • Followed up with clients and prepared them for hearings, handling case appeals as needed.
  • Trained and mentored new team members, ensuring a smooth onboarding process.
  • Recognized as Employee of the Month for exceptional performance and client service.

Customer Service Representative (Call Center)

Macys, Macys Credit, Service Experts, Weber Grills and Frontier Communications
01.2020 - 01.2022
  • Handled high volumes of inbound and outbound calls, providing prompt and effective solutions to customer inquiries, complaints, and service requests.
  • Actively listened to customer concerns, identified root causes of issues, and employed problem-solving techniques to resolve complaints in a timely and professional manner.
  • Utilized CRM software to log interactions, track customer queries, and update customer records to ensure accuracy and continuity of service.
  • Exceeded performance targets by maintaining high levels of customer satisfaction (as measured by post-call surveys) and adhering to quality standards.
  • Conducted follow-up calls to ensure customer issues were fully resolved and to build rapport for future interactions.
  • Coordinated with various internal teams (billing, technical support, sales) to escalate and resolve complex cases efficiently.
  • Supported the training of new team members, guiding effective communication techniques and company protocols.
  • Consistently met or exceeded KPIs such as call resolution times, first-contact resolution rates, and customer satisfaction.

Education

Law Degree -

Universidad Nuestra Señora Del Rosario
03-2023

Postgraduate Degree - Corporate Law

Universidad Nuestra Señora Del Rosario
Bogota
05.2001 -

PI Certificate - Personal Injury

Academy Personal Injury Law

Training And Coaching - Immigration Law

Lee Marvin Law Office
05.2001 - 01.2024

Skills

  • Clio Manage

  • Clio Grow

  • CASEpeer

  • Lawmatics

  • PracticePanther

  • SmartAdvocate

  • LawPay

  • RingCentral

  • Vonage

  • Immtranslate

  • G Suite

  • DibCase

  • Atticus

Timeline

Pre-litigation Legal Assistant

SLG Law Firm
08.2024 - 08.2025

Legal Assistant

Personal Injury Law Firm
08.2023 - 08.2024

Legal Assistant

Marvin Law Office
01.2023 - 08.2023

Legal Assistant

Rob Levine and Associates
01.2022 - 01.2023

Customer Service Representative (Call Center)

Macys, Macys Credit, Service Experts, Weber Grills and Frontier Communications
01.2020 - 01.2022

Postgraduate Degree - Corporate Law

Universidad Nuestra Señora Del Rosario
05.2001 -

Training And Coaching - Immigration Law

Lee Marvin Law Office
05.2001 - 01.2024

Law Degree -

Universidad Nuestra Señora Del Rosario

PI Certificate - Personal Injury

Academy Personal Injury Law

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