Nikki Flippo
Colorado Springs
Summary
Customer-oriented Sales Professional with 3 years of retaining top accounts and growing profit channels. Persuasive and self-motivated with expertise in relationship management, product development and pricing strategy. Well-versed in evaluating and revealing client needs to develop solutions. Excellent proficiency in strategic planning and cultivating partnerships. Hardworking and respectful to clients as well as collegues.
Overview
6
6
years of professional experience
Work History
Sales Professional
Cutco Cutlery
11.2020 - Current
- Serviced currents products held by customers annually, and introduced them to all new products.
- Grew client base by analyzing consumer needs to introduce relevant products and complete sales processes.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
- Implemented effective networking strategies and elevated new business opportunities.
Finance Assistant
The TKO Group
09.2019 - 10.2020
- Reported financial data and updated financial records in ledgers and journals.
- Organized and reported on financial information to document payment histories and assist with sound financial accounting.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Organized budget documentation and tracked expenses to maintain tight business controls.
- Handled day-to-day accounting processes to drive financial accuracy.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Contacted banks and finance institutions for faster payouts.
IT Technician
The TKO Group
12.2018 - 09.2019
- Maintained office PCs, networks and mobile devices.
- Monitored systems in operation and quickly troubleshot errors.
- Set up PCs, projectors and microphones for use in video conferencing rooms.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Performed troubleshooting to correct computer hardware and software malfunctions.
CEO Personal Assistant
Travis Ostrom
04.2017 - 12.2018
- Coordinated events, prepared agendas and managed schedule for CEO.
- Booked travel by coordinating and reserving transportation and lodging.
- Planned business and social itineraries by managing personal calendar using Google Calender.
- Tackled special projects such as purchasing new businesses to meet tight deadlines.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Worked with senior management to initiate new projects and assist in various processes.
Education
Associate of Science - Pharmacy
Abraham Baldwin Agricultural College
Tifton, GA12.2015
Skills
- Business Development
- Sales and Marketing Strategy
- Product and Service Sales
- Customer Retention Abilities
- Client Presentations
- Expense Reporting
- Technological Knowledge
- Mathematical Skills
- Intuit QuickBooks
- Client Rapport-Building
- Customer Service and Assistance
- Problem-Solving Strengths
Timeline
Sales Professional
Cutco Cutlery
11.2020 - Current
Finance Assistant
The TKO Group
09.2019 - 10.2020
IT Technician
The TKO Group
12.2018 - 09.2019
CEO Personal Assistant
Travis Ostrom
04.2017 - 12.2018
Associate of Science - Pharmacy
Abraham Baldwin Agricultural College
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