Nicolás Moreno Muñoz

I this job I was in charge of the content creation and marketing planning of the company, I designed the visual content of the company's social media, that included images, videos, and the copy of each post.

In this position I had the responsibility of helping hosts, and guests of Airbnb, depending on the situation and the caller I had to offer assistance with issues with trips, bookings, payments and payouts, reservation dates, etc.

In thi position I had the responsibility of helping Venmo, Paypal users with the issues that the platform presented to them, all things related to their balance, payments, transfers, etc.

In this company I had the responsibility of offering support to Uber drivers and passengers, I had to solve all issues related to trips and fares.