Nicole Willemsen
Loveland
Summary
Coordinated and prepared documentation detailing production requirements and schedules to maintain supply levels. Cross-functional collaborator effective at understanding requirements and devising successful solutions. Resilient and adaptable in dynamic environments. Results-oriented professional with a diverse background in management and customer service. Proven ability to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail oriented. Versatile Inventory Specialist with advanced problem-solving and time management abilities. Proficient project coordinator and administrative leader. Highly familiar with inventory counts, business audits and documentation requirements. Hardworking Inventory Specialist bringing 4 years of retail experience. Driven to maximize customer engagement and sales revenues. Organized and resourceful team player.
Overview
11
11
years of professional experience
Work History
Drop Coordinator
Allo Communications
01.2022 - Current
- Entered data, generated reports, and produced tracking documents.
- Gathered and organized materials to support operations.
- Collected and analyzed business data from various departments to prepare reports and Mapping in 3gis.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Used job-related software to draft and finalize written correspondence and documentation.
Inventory Specialist
Dish Network
02.2017 - Current
- Worked with 3 supervisors and 6 team members to understand supply needs and bring levels within desired tolerances
- Completing logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets
- Managed team of 6 to achieve optimal productivity and inventory control
- Gauged production progress to inform leaders of performance concerns
- Requisitioned materials to restock inventory and obtain goods for warehouse production
- Drafted concise and accurate reports detailing inventory, trends and sales for distribution to upper management and use in strategic planning
- Supervised and trained new staff in performing census
- Recorded information, shortages and discrepancies to keep records current and accurate
- Scheduled deliveries of DBS materials by specified time to begin production on time
- Administered inventory network, controlled stockroom procedures and supervised warehouse administration exercises
- Safely and securely loaded items to prevent damage during transport
- Ensured that all projects were delivered under-budget and on-time
- Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions
- Introduced new scheduling system to improve tracking of actual plant capacity, automating data entry process
- Kept all documentation and records accurate and up to date with latest data to prevent errors in processing or delivery
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions
- Recorded adjustments, pallet audits and tracked discrepancies
- Supervised inventory cycle counting processes, including accounting and surplus records, product damages and product returns
- Verified contents of inventory loads against shipping papers
Inventory Specialist
Allo Communications
01.2020 - 12.2022
- I kept documentation and records accurate and up-to-date with the latest data to prevent errors in processing or delivery.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
- Conducted research to address shipping errors and packaging mistakes.
- Sorted and delivered materials to different work areas and staff.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
Sales Associate
Walmart
04.2016 - 02.2017
- Trained and developed new sales team associates in products, selling techniques and company procedures
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Maintained records related to sales, returns and inventory availability
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
- Maintained organized, presentable merchandise to drive continuous sales
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
- Applied security and loss prevention training toward recognizing risks and reducing store theft
- Tracked stock using company inventory management software
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Engaged with customers to effectively build rapport and lasting relationships
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites
- Educated customers on promotions to enhance sales
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise
- Processed product returns and assisted customers with other selections
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
- Prepared merchandise for sales floor by pricing or tagging
Home Health Assistant
Private Care Association
12.2012 - 04.2016
- Performed basic household chores, including washing floors, washing dishes, vacuuming, garbage disposal and dusting
- Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager
- Administered medication as directed by physician
- Maintained clean, safe and well-organized patient environment
- Developed rapport to create safe and trusting environment for care
- Assisted disabled clients in any way necessary to facilitate independence and well-being
- Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops
- Checked vital signs and administered prescription medication under guidance and supervision of skilled nursing staff to facilitate basic health care services
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies
Education
High School Diploma -
Ramona High School
Riverside, CA07.1995
Skills
- Inventory Tracking
- Systems and software programs
- Database Management
- Promotional understanding
- Inventory management
- Warehouse safety
- Forklift safety and operation
- Order fulfillment
- Inventory audits
- Order picking and processing
- Inventory counts
- Audit processes
- Shipping and receiving
- Order management
- Equipment monitoring
- Tagging procedures
Accomplishments
- Supervised team of 6 staff members and 55 technicians.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved tracking inventory issues which led to new Excel counting processes.
References
- Dan Woofter
Human Resources Advisor
Dish Network L.L.C.
3716 Drift Horse Dr.
Loveland Co,
(970)-541-3830
References
- Nathan Hoffman
Operations Manager
Dish Network L.L.C.
3716 Drift Horse Dr.
Loveland Co,
(307)287-4401
References
- Kenneth Kiper
Field Service Manager
Dish Network L.L.C.
3716 Drift Horse Dr.
Loveland Co,
(970)652-9331
Timeline
Drop Coordinator
Allo Communications
01.2022 - Current
Inventory Specialist
Allo Communications
01.2020 - 12.2022
Inventory Specialist
Dish Network
02.2017 - Current
Sales Associate
Walmart
04.2016 - 02.2017
Home Health Assistant
Private Care Association
12.2012 - 04.2016
High School Diploma -
Ramona High School
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