Nicole Powell

Sweet Cow Ice Cream

Denver

10.2021 - Current

Supervised daily operations and ensured efficient workflow during busy shifts.
Managed inventory levels and restocked supplies to maintain smooth service.
Assisted in creating a positive atmosphere for customers and staff alike.
Resolved customer inquiries and complaints with professionalism and care, and reported issues to senior management.
Implemented best practices for food safety and sanitation compliance.
Performed administrative tasks including filing documents, data entry.
Participated in weekly meetings with management team to discuss strategies and goals.
Assisted in the training of new employees.
Performed opening and closing procedures such as setting alarm systems, counting money.
Coached and trained employees and managed daily work assignments to enhance operations.
Provided guidance and support to other team members as needed.
Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
Handled cash register transactions accurately while providing excellent customer service.
Managed store operations during the absence of the Store Manager or Assistant Manager.
Delegated tasks to employees and monitored activities and task completion.