Summary
Overview
Work History
Education
Skills
Timeline
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NICOLE KIMBROUGH

Colorado Springs

Summary

Compassionate behavioral health professional with 10+ years of experience in youth services, education, and healthcare. Proven ability to develop trauma-informed interventions, implement behavior modification strategies, and foster positive learning environments. Adept at building trust with at-risk populations while maintaining meticulous documentation and compliance standards.

Overview

12
12
years of professional experience

Work History

ESS/YSS I

Spring Creek Youth Detention Center
12.2023 - 08.2024
  • Provide for the direct care (mentor, model, teach, train, support, counsel, advise, supervise, observe, record, document, report, intervene, monitor or otherwise act as a prudent parent), safety and security of the male pre-adjudicated or adjudicated youth in Division of Youth Services custody using a trauma responsive approach.
  • Analyze student progress and provide appropriate instruction. Provide a classroom management/ discipline plan ensuring safety at all times. Ensure assessment regulations and guidelines are followed at all times. Develop a classroom climate that promotes positive learning conditions. Work professionally with administrators, staff, parents, and community. Integrate technology into the instructional program.

Student Success Specialist

Sierra High School
01.2021 - 02.2023
  • Provides facilitation, support, and modeling of social and emotional learning lessons to students identified as having a social-emotional and/or behavioral issue.
  • Assists with the implementation of classroom behavior strategies and interventions and/or individual student accommodations, modifications, and/or behavior intervention plans as indicated in an Individual Education Plan (IEP), classroom plan, and/or other guidelines.
  • Contributes relevant feedback/information on student progress through observation, interaction, and maintaining accurate records.
  • Maintains informational and operational records and files, including test/homework scores, student work, meal counts, incident reports, and other records related to student instruction.

Case Manager

Peak View Behavioral
01.2018 - 12.2020
  • Conducted one-on-one interviews with clients to determine their needs and gauge progress. Made in-home visits when necessary.
  • Assisted and educated at-risk families and individuals, helping them explore and benefit from community resources, including educational opportunities, addiction programs, affordable housing, healthcare, and nutrition.
  • Review all new admissions; meet with patients admitted from the previous day and complete the discharge planning assessment
  • Review cases with the Clinical Therapist involved, manage the needs of the patient throughout the treatment experience, and determine placement outcomes
  • Communicate all discharge planning and patient status/progress with the patient, family, outpatient community team, and Utilization Management

Medical Front Office Assistant

Colorado Springs Gynecology Associates
01.2015 - 12.2018
  • Registers patients promptly while checking for accuracy and completion of the necessary information and records information in the computer and charts.
  • Answers telephones, takes messages, screens, and directs calls appropriately.
  • Provides information to patients and the general public with a professional and caring demeanor.
  • Schedules coordinates, and reschedules patient appointments in a timely manner.
  • Maintains and updates physician schedules and coordinates with management, physician, and back-office personnel. Reviews schedules weekly and make necessary changes.
  • Maintains and prepares medical records for daily clinical appointments. Files and scans all reports and documents in patient charts in a timely fashion.

Health Center Assistant

Planned Parenthood
01.2013 - 12.2014
  • Welcome and assist clients through the visit process.
  • Complete patient intake assessment interview, provide client-focused education/information, distribute and review of fact sheets, and informed consent process with accurate medical record documentation.
  • Perform all front office duties: Receive incoming calls, and direct them to the appropriate staff or message system.
  • Use a practice management system (Epic/NextGen), enter client information, service data, and charges.
  • Perform charge-out duties as appropriate.
  • Accurately record all lab tests and test results in appropriate lab logs and medical records.
  • Provide injections as necessary.
  • Conduct all lab tests for patients including, but not limited to: Pregnancy, STI, and HIV.

Education

Associate's of Arts - Criminal Justice

Keiser University
12.2022

Skills

  • Experienced with NextGen and Epic
  • Experienced with Microsoft Office suite
  • Effective behavior modification strategies
  • Patient documentation management
  • Office administration support
  • Comprehensive review of documentation
  • Customer service
  • Analytical problem-solving
  • Educational instruction
  • Comprehensive patient care
  • Mediation expertise
  • Direct support for student learning
  • Strong verbal and written communication
  • Organizational skills
  • Effective time management
  • PTSD Care
  • Epic
  • Patient discharge coordination
  • Experience in special education
  • Teamwork
  • Good rapport with children and adults
  • Conflict management

Timeline

ESS/YSS I

Spring Creek Youth Detention Center
12.2023 - 08.2024

Student Success Specialist

Sierra High School
01.2021 - 02.2023

Case Manager

Peak View Behavioral
01.2018 - 12.2020

Medical Front Office Assistant

Colorado Springs Gynecology Associates
01.2015 - 12.2018

Health Center Assistant

Planned Parenthood
01.2013 - 12.2014

Associate's of Arts - Criminal Justice

Keiser University

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NICOLE KIMBROUGH