Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Hughes

Fort Collins

Summary

Dynamic and dedicated professional with a strong work ethic. Proven ability in conflict resolution and customer service, enhancing customer satisfaction through effective communication and problem-solving. Tech-savvy with hands-on experience in emerging technologies and a passion for continued improvement. Excels in adapting to fast-paced environments.

Overview

6
6
years of professional experience

Work History

Flight Attendant

United Airlines
10.2022 - Current
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the flight deck as needed.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
  • Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
  • Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.

Background Investigator

Checkr
09.2021 - 10.2022
  • Conducted comprehensive interviews with subjects, employers, associates, references, and other individuals.
  • Documented information and submitted detailed reports.
  • Maintained strict confidentiality while handling sensitive personal information during investigations, adhering to privacy regulations and ethical guidelines.
  • Cultivated productive working relationships with local law enforcement agencies to facilitate access to critical resources during investigative processes.

Child Protection - Intake

Jefferson County
01.2019 - 11.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments, investigating incoming reports of abuse and neglect
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Education

Bachelor of Science - Criminal Justice

Metropolitan State University of Denver
Denver, CO
05-2014

Skills

  • Customer service
  • Strong work ethic
  • Attention to detail
  • Conflict resolution
  • Guest services
  • Schedule management
  • Time management

Timeline

Flight Attendant

United Airlines
10.2022 - Current

Background Investigator

Checkr
09.2021 - 10.2022

Child Protection - Intake

Jefferson County
01.2019 - 11.2020

Bachelor of Science - Criminal Justice

Metropolitan State University of Denver

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Nicole Hughes