Nicole Garrido
Denver
Summary
Personable and proactive individual with strong ability to lead and inspire team members in fast-paced environment. Possesses deep understanding of customer service principles and adept at managing daily operations and inventory control. Committed to driving exceptional guest experiences and operational efficiency.
Overview
3
3
years of professional experience
Work History
Restaurant Manager
Gyu-Kaku
01.2025 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Leasing Assistant
Cornerstone Apartment Services
02.2024 - 07.2024
- Managed move-in/move-out processes efficiently by conducting inspections, coordinating cleaning services, and completing necessary paperwork in a timely manner.
- Conducted thorough market research to stay current on industry trends and local competition, allowing for informed decision-making on rental pricing adjustments.
- Collaborated with cross-functional teams to coordinate resident events that promoted community engagement and strengthened relationships among neighbors.
- Supported property management team in daily operations, ensuring smooth workflow and optimal efficiency.
Housekeeping Supervisor
Four Seasons Hotel
04.2022 - 11.2023
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
Education
Bachelor of Arts - Literature
Technological University of Chile
Concepcion, Chile09-2015
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Guest relations
- Customer service-focused
- Cleaning and sanitation
- Client relationship building
- Follow-up coordination
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Restaurant Manager
Gyu-Kaku
01.2025 - Current
Leasing Assistant
Cornerstone Apartment Services
02.2024 - 07.2024
Housekeeping Supervisor
Four Seasons Hotel
04.2022 - 11.2023
Bachelor of Arts - Literature
Technological University of Chile
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