Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Coltrinari

Thornton

Summary

I am a dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I am a dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

28
28
years of professional experience

Work History

Executive Assistant/Vice President

Amazon
06.2019 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Optimized team hiring, training and performance.
  • Managed over 20-50 calls a day during busy season along with managing 10-20 new hires during their onboarding process.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity
  • Seamlessly interacted with colleagues to plan and complete special projects
  • Screened calls and emails and initiated actions to respond or direct messages for managers
  • Managed executive calendars, scheduling meetings and appointments
  • Facilitated training and onboarding for incoming staff

Real Estate Agent

Rex Homes
10.2018 - present
  • Negotiated, facilitated, and managed real estate transactions.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Advised clients on market conditions and property value for informed decision-making.
  • Presented purchase offers to sellers for consideration.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Advertised client properties through websites, social media, and real estate guides.
  • Conducted comprehensive market analysis to identify opportunities for investors.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Prepared and presented contracts and other legal documents to clients.
  • Coordinated appointments to show tenants and buyers prospective homes.

Report Specialist

City Of Westminster
01.2006 - 06.2019
  • Worked within the Police Department as their Report Specialist. This position handled crime reports over the phone or in person at the Police Department.
  • Managing up to 20-50 calls a day and the lobby.
  • Detailed report writing was the main objective, along with handling sensitive information of victims or reporting party.
  • Understanding and implementing statues of the CRS when completing crime reports.
  • Consistent communication with Officers, Detectives, animal control and dispatch
  • Often times taking over the front desk/lobby area so Officers could handle the road.
  • Working with various programs such as NCIC/CCIC, laserfiche, CAD
  • Scanned paper documents into computer and assigned identification numbers to simplify tracking process.
  • Adhered to established procedures for handling sensitive and classified documents to retain chain of custody integrity.
  • Engaged in daily communications with internal partners and identified document-related issues that required interdepartmental cooperation.
  • conducted necessary follow-up investigations for various crime reports
  • completed investigative paperwork


Recreation Aid

City Of Westminster
05.2002 - 01.2006
  • Delivered recreational programs to meet needs and preferences of diverse resident population.
  • Facilitated interaction in programs by engaging with participants individually to provide encouragement and guidance.
  • Set up and broke down equipment and supplies used in activities, focusing on safe handling and storing.
  • Communicated accurate information about available services and facilities to promote enrollment.
  • Checked guests in and out of the facility.

Lifeguard

City Of Westminster
05.1997 - 05.2001
  • Monitored safety of guests in and around swimming pool.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Attentively monitored swimmers to identify distress.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
  • Saved distressed persons using rescue techniques and equipment.
  • Completed basic maintenance and repairs to keep pools functioning properly.

Education

Bachelor of Arts - Liberal Arts And General Studies

Colorado State University
Fort Collins, CO
05.2005

Standley Lake High School
Westminster, CO
05.2001

Master of Arts - Clinical Mental Health Counseling

Walden University
Minneapolis, MN
05-2024

Skills

  • Customer Relations
  • Staff Management
  • Microsoft Outlook
  • Microsoft Excel
  • Public Service
  • Background Checks
  • Case Report Management
  • Criminal Law
  • Investigative Reports
  • Update Records
  • Records Management Systems
  • Administrative support
  • report writing
  • fingerprinting
  • customer service

Timeline

Executive Assistant/Vice President

Amazon
06.2019 - Current

Real Estate Agent

Rex Homes
10.2018 - present

Report Specialist

City Of Westminster
01.2006 - 06.2019

Recreation Aid

City Of Westminster
05.2002 - 01.2006

Lifeguard

City Of Westminster
05.1997 - 05.2001

Standley Lake High School

Bachelor of Arts - Liberal Arts And General Studies

Colorado State University

Master of Arts - Clinical Mental Health Counseling

Walden University

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Nicole Coltrinari