Nicole Christensen
Denver
Summary
Dynamic retail professional with extensive experience at Walmart, excelling in cash handling and customer engagement. Proven track record in inventory management and visual merchandising, enhancing store presentation and driving sales. Adept at training and motivating teams to achieve operational excellence while ensuring customer satisfaction through effective communication and service.
Overview
9
9
years of professional experience
Work History
Retail Sales Associate
7-11 Convenience Store
Colorado Springs
06.2025 - 12.2025
- Operated cash register and processed customer transactions efficiently.
- Stocked shelves and organized merchandise for optimal presentation.
- Educated customers about promotions and loyalty programs available in-store.
- Collaborated with team members to ensure smooth store operations.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Front End Cashier
Walmart
Colorado Springs
12.2024 - 06.2025
- Processed customer transactions using point-of-sale systems.
- Assisted customers with product inquiries and store navigation.
- Handled cash, credit, and gift card exchanges accurately.
- Followed store policies for safety and security procedures.
- Supported inventory management by restocking shelves as needed.
- Processed customer payments using cash, debit cards, credit cards, gift certificates and vouchers.
Team Lead
SAS Retail Services
Denver
05.2023 - 12.2024
- Led team in executing merchandising strategies for retail clients.
- Coordinated schedules and assignments for team members effectively.
- Trained new staff on company policies and operational procedures.
- Ensured compliance with safety standards during store visits.
- Trained new staff in relevant processes and procedures.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Motivated staff through positive reinforcement techniques.
- Provided support to junior staff during peak periods of workloads.
Inventory Specialist
Washington Inventory Service
Colorado Springs
04.2023 - 05.2024
- Conducted regular audits to ensure compliance with company inventory standards.
- Assisted in developing inventory management strategies for improved accuracy.
- Trained new staff on inventory procedures and best practices for efficiency.
- Maintained organized storage areas to facilitate easy access to products and materials.
Server, Head Wait, Floor Supervisor
Hacienda Colorado
Denver
02.2017 - 03.2020
- Collaborated with kitchen staff to ensure timely food delivery.
- Managed cash transactions and processed payments efficiently.
- Handled customer inquiries and resolved issues promptly.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Assisted in training new servers.
- Followed health safety guidelines when preparing and serving food products.
Education
High School Diploma -
Doherty High School
Colorado Springs, CO05-1996
Some College (No Degree) - General Studies
Pikes Peak Community College
Colorado Springs, COSome College (No Degree) - Medical Assistant
Everest College
Colorado Springs, COSkills
- Cash handling
- Sales techniques
- Point-of-sale systems
- Inventory management
- Visual merchandising
- Customer engagement
Household Members
Single / Married or Civil Union Partnered / Separated / Divorced, ______________, _____________________, ____________________, $ ____________________, _____________________, ____________________, $ ____________________, _____________________, ____________________, $ ____________________, _____________________, ____________________, $ ____________________
Monthly Income Expenses
$ ______, $ ______, $ ______, $ ______, $ ______, $ ______, __________________, $ ______, __________________, $ ______, $ ______, $ ______, $ ______, $ ______, $ ______, $ ______, $ ______, $ ______, $ _______, $ _______
Owned Assets
Savings Account, $ _______, _________________, $ ______, Checking Account, $ _______, _________________, $ ______, Vehicle, $ _______, _________________, $ ______, Vehicle, $ _______, _________________, $ ______, House, $ _______, _________________________, $ ______, Other Property, $ _______, _________________________, $ ______, Stocks, Bonds, and Mutual Funds, $ _______, _________________________, Other Investments, $ _______, _________________________, $ ______, $ ________, $ _______
Staff Use Only
Above Guidelines / At or Below Guidelines, ________________________________________________, Request Granted / Request Denied, __________________________________________, MM/DD/YY
Mailing Address
____________________________________________________, _____________________, ____, _________
Street Address
(if different) ______________________________________________, _____________________, ____, _________
Personal Information
Date of Birth: MM/DD/YY
References
- ____________________________________________, ____________________________________________, ____________________________________________
Case Information
_____________________________________________, MM/DD/YY, _____________________________________
Work Information
______________________, ________________________, ___________________________________________________, _____________________, ____, _________, _________________________, ____________, ____________, ______, $ ___________
Affiliations
Several Years expierience in multiple areas of customer service , Retail and hospitality
Timeline
Retail Sales Associate
7-11 Convenience Store
06.2025 - 12.2025
Front End Cashier
Walmart
12.2024 - 06.2025
Team Lead
SAS Retail Services
05.2023 - 12.2024
Inventory Specialist
Washington Inventory Service
04.2023 - 05.2024
Server, Head Wait, Floor Supervisor
Hacienda Colorado
02.2017 - 03.2020
High School Diploma -
Doherty High School
Some College (No Degree) - General Studies
Pikes Peak Community College
Some College (No Degree) - Medical Assistant
Everest College