Nicole Cherichella
Adult Learning & Training Facilitator
Breckenridge
Summary
Dynamic Hospitality and Learning & Development professional with over 15 years of experience in designing impactful learning programs, coaching high-performing teams, and enhancing guest service in luxury environments. Focused on empowering individuals through personalized coaching and experiential learning, while fostering collaborative workplace cultures that drive continuous improvement and service quality.
Overview
17
17
years of professional experience
6
6
Certifications
Work History
Assistant Manager / Beverage Concierge
Tee One of Breckenridge Golf Club
04.2020 - 06.2026
- Nurtured positive connections with guests by foreseeing needs, providing prompt service, and establishing an inviting atmosphere throughout the course
- Facilitated recruitment and training for new staff on restaurant standards, service techniques, menu knowledge, and point-of-sale systems.
- Balanced customer enjoyment with safety and professionalism, ensuring full compliance with liquor laws and responsible service standards.
Server /Assistant Manager
Sauce on the Maggie Gourmet Italian Restaurant
01.2019 - 05.2026
- Supervised daily operations to ensure seamless service delivery and guest satisfaction.
- Trained and mentored staff on best practices in customer service and food safety protocols.
- Streamlined workflow processes, enhancing operational efficiency during peak business hours.
- Developed training materials for new hires, facilitating smooth onboarding experiences.
Substitute Teacher
Summit County Schools
11.2024 - 05.2026
- Taught diverse student populations in English, math, science, and various subjects, fostering a positive learning environment.
- Adapted swiftly to varying classroom dynamics and instructional requirements, ensuring continuity of education.
- Adapted lesson plans to meet diverse student needs and learning styles.
- Collaborated with teachers to support curriculum delivery and instructional methods.
Project and Design Manager
Saint Nicks Lighting
01.2020 - 05.2026
- Hired, trained, and supervised team of 15+ employees, created onboarding process and provided ongoing coaching for team development.
- Led project teams, developed structured plans and accountability systems to ensure consistent performance and project delivery.
- Led design team to create innovative lighting solutions, enhancing product offerings.
- Developed project timelines and coordinated cross-functional collaboration to ensure timely delivery.
- Mentored junior designers, fostering skill development and creative growth within the team.
Certified Instructor, Mentor Program Leader, and Supervisor
Vail Resorts
12.2017 - 05.2026
- Led mentor program enhancing instructor communication, engagement strategies, and professional development.
- Coached instructors through observation and feedback, developing individualized growth plans aligned with learner needs.
- Analyzed participant feedback to refine coaching strategies and enhance overall program effectiveness.
- Developed tailored mentorship programs to address diverse learning needs of participants.
- Assessed student performance through tailored evaluations and provided constructive feedback.
- Facilitated safety training workshops, ensuring compliance with industry standards and regulations.
- Mentored junior instructors, fostering professional growth and development within the team.
Studio Manager /Art Instructor
Pinot's Pallete
02.2016 - 12.2019
- Oversaw daily studio operations, ensuring efficient workflow and high-quality customer experiences.
- Trained and mentored staff on best practices in painting techniques and customer engagement strategies.
- Developed marketing initiatives to promote classes, resulting in increased studio attendance and participation.
- Managed inventory levels, coordinating supplies for art materials and beverages to meet studio demands.
Teacher, 4th and 5th Grade
Las Nubes Bilingual School
01.2016 - 01.2017
- Designed and implemented standards-aligned lesson plans tailored to diverse learners, enhancing accessibility for English language learners in PreK–6 classrooms.
- Developed engaging lesson plans to enhance student understanding and retention of bilingual curriculum.
General Manager and Surf Instructor
Ty Gurney Surf School
01.2013 - 01.2016
- Trained and supervised instructional staff to maintain teaching quality, uphold safety standards, and facilitate skill progression.
- Directed operational strategies to enhance customer satisfaction and service efficiency.
- Oversaw training programs for staff, fostering skill development and teamwork.
- Managed financial planning and budgeting processes to ensure profitability.
Middle School Teacher
St. Theresa Elementary School
01.2009 - 01.2013
- Implemented assessment tools to monitor and evaluate student progress.
- Implemented differentiated instruction strategies to meet diverse student needs and learning styles.
- Integrated technology into classroom activities to promote interactive learning experiences.
Education
Master of Arts - Educational Administration
University of Hawaii at Mānoa
Honolulu, HIBachelor of Arts - Teacher Education
Stockton University
Stockton, NJBachelor of Arts - Psychology
Stockton University
Stockton, NJSkills
- Adult Learning & Mentorship
- Onboarding & Continuous Coaching
- Virtual Teaching Technologies
- Team Leadership & Supervision
- Data-informed feedback
- Storytelling & Multimedia Content
- Instructional Design & Delivery
- Communication and relationship building
- Luxury Service & Brand Alignment
- VIP Guest & Club Relations
Certification
New Jersey Teaching Certificate
Timeline
Substitute Teacher
Summit County Schools
11.2024 - 05.2026
Assistant Manager / Beverage Concierge
Tee One of Breckenridge Golf Club
04.2020 - 06.2026
Project and Design Manager
Saint Nicks Lighting
01.2020 - 05.2026
Server /Assistant Manager
Sauce on the Maggie Gourmet Italian Restaurant
01.2019 - 05.2026
Certified Instructor, Mentor Program Leader, and Supervisor
Vail Resorts
12.2017 - 05.2026
Studio Manager /Art Instructor
Pinot's Pallete
02.2016 - 12.2019
Teacher, 4th and 5th Grade
Las Nubes Bilingual School
01.2016 - 01.2017
General Manager and Surf Instructor
Ty Gurney Surf School
01.2013 - 01.2016
Middle School Teacher
St. Theresa Elementary School
01.2009 - 01.2013
Bachelor of Arts - Psychology
Stockton University
Master of Arts - Educational Administration
University of Hawaii at Mānoa
Bachelor of Arts - Teacher Education
Stockton University