Nicole Berger
Arvada
Summary
Energetic Nursing House Supervisor of a pediatric through geriatric inpatient 144 bed psychiatric facility offering a wealth of experience in leading teams towards achievement of care goals. Able to direct all elements of nursing services while delivering best-in-class and culturally competent care to diverse patient populations.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Nursing House Supervisor
Acadia Healthcare
Westminster
09.2024 - Current
- Supervised nursing staff to ensure quality patient care and compliance with protocols.
- Coordinated shift schedules to maintain adequate coverage for all nursing units.
- Assisted in resolving patient issues by communicating with healthcare professionals.
- Provided patients with direct nursing care during periods of department short-staffing.
- Investigated and reported accidents, leveraging new knowledge to improve protections for patients and staff.
- Maintained correct number of staffers to meet budget parameters while promoting high levels of patient care.
- Managed medication administration process including ordering supplies, verifying accuracy of orders.
- Coordinated clinical activities between different units to ensure efficient workflow.
- Ensured nursing team is compliant with all regulatory requirements including HIPAA and OSHA regulations.
- Facilitated collaboration between physicians, nurses and other healthcare professionals.
Nursing Supervisor/SCC
West Pines Behavioral Health
Wheat Ridge
07.2010 - Current
- Supervised nursing staff in a behavioral health environment to ensure quality care.
- Coordinated patient assessments and treatment plans with interdisciplinary teams.
- Managed staff schedules to optimize coverage and meet patient needs effectively.
- Trained new nurses on protocols and best practices for patient care.
- Facilitated staff meetings to address concerns and improve communication within the team.
- Monitored patient progress and adjusted care plans as necessary for optimal outcomes.
- Facilitated communication between physicians, nurses, and other healthcare providers regarding patient care issues.
- Coordinated scheduling of staff to meet departmental needs.
- Resolved conflicts among medical staff in a professional manner.
- Investigated complaints from patients regarding their care experience.
- Reviewed incident reports involving nursing staff members or patients to determine appropriate corrective action.
- Answered questions and addressed concerns from employees promptly through email, phone and in person.
- Participated in interdisciplinary team meetings to discuss treatment plans for patients.
- Trained other nurses on patient care and daily tasks, supporting growth, and professional development.
- Observed nurse administration of oral, intramuscular, and IV medications to patients as prescribed, monitoring responses for adverse reactions.
- Provided staff education and training on new equipment, techniques, and processes.
- Provided patients with direct nursing care during periods of department short-staffing.
- Assisted in the recruitment and selection of qualified nursing personnel.
- Advised nursing managers on strategies for improving operational efficiency.
- Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
Education
Associate of Applied Science - Nursing
Front Range Community College
Westminster, CO 09.2001 - 06.2003
Skills
- Patient care coordination
- Staff scheduling
- Incident investigation
- Healthcare documentation
- Conflict resolution
- Team leadership
- Effective communication
- Training and development
- Problem solving
- Compassionate care
- HIPAA compliance
- Ethical practice
- Multidisciplinary team collaboration
- Verbal and written communication
- Teamwork and collaboration
- Basic life support for health care providers (BLS)
- Employee recruitment and hiring
- Reliability
- Excellent communication
- Drug inventory management
- Problem-solving abilities
- Training and mentoring
- Employee work scheduling
- Teamwork
- Staff supervision
Languages
Spanish
Professional
French
Elementary
Certification
- BLS
- Sexual Assault Nurse Examiner (currently enrolled)
- Handle With Care Trainer
References
References available upon request.
Timeline
Nursing House Supervisor
Acadia Healthcare
09.2024 - Current
Nursing Supervisor/SCC
West Pines Behavioral Health
07.2010 - Current
Associate of Applied Science - Nursing
Front Range Community College
09.2001 - 06.2003