Nicole Bednar
Fort Collins
Summary
Proven multitasker and team collaborator, I excelled at Rio Grande Mexican Restaurant and at Tandem Squared by enhancing customer satisfaction and managing unexpected events with composure. My experience spans customer service, effective time management, and maintaining high work ethic standards. Demonstrating patience and empathy, I consistently met business needs, showcasing my reliability and positive attitude.
Overview
4
4
years of professional experience
Work History
Barista
Tandem Squared
10.2024 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Worked with people with disabilities to help make ice cream and coffee
Housekeeper
South Fork Lodge
05.2025 - 08.2025
- Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene.
- Conducted regular inspections of rooms to uphold quality control measures and guest satisfaction.
- Trained new staff on safety protocols and cleaning procedures, fostering a cooperative work environment.
Host and Busser
Rio Grande Mexican Restaurant
05.2023 - 10.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Cashier, Cook, and Server
Chick'n Cone
04.2022 - 12.2022
- Handled money as a cashier
- Followed safety, sanitation, and regulation guidelines as a cook
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Arts - Business
Front Range Community College
05.2024
High School Diploma -
Poudre High School
05.2023
Skills
- Customer Service
- Team Collaboration
- Multitasking
- Effective Time Management
- Work Ethic and Integrity
- Patience and Empathy
- Honest and Trustworthy
- Positive Attitude
- Friendly and outgoing
Timeline
Housekeeper
South Fork Lodge
05.2025 - 08.2025
Barista
Tandem Squared
10.2024 - Current
Host and Busser
Rio Grande Mexican Restaurant
05.2023 - 10.2024
Cashier, Cook, and Server
Chick'n Cone
04.2022 - 12.2022
High School Diploma -
Poudre High School
Associate of Arts - Business
Front Range Community College