- Documenting and sharing travel experiences
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Regularly practice mindfulness and meditation for overall wellness
- I enjoy cooking for friends and family gatherings
- Baking
Jeanette Becerril
Denver
Summary
Results-oriented Individual with proven ability to supervise and inspire teams to achieve service objectives. Successfully coordinated disaster recovery efforts to minimize service disruptions and addressed customer inquiries promptly to maintain satisfaction.
Motivated individual with strong communication and teamwork strengths. Brings reliability, initiative, and a positive attitude to new challenges. Eager to contribute to team success and develop skills in fast-paced environments.
Dedicated Customer Service Professional with strong communication and problem-solving abilities. Played key role in implementing distribution programs that enhanced service quality and customer satisfaction. Committed to motivating teams and delivering exceptional customer care.
Customer Services Professional with strong experience in driving customer satisfaction and operational efficiency. Skilled in problem-solving, process improvement, and strategic planning. Known for fostering team collaboration, adapting to changing needs, and consistently achieving results. Expertise includes CRM systems, conflict resolution, and team leadership. Reliable and results-focused, ready to make significant impact.
Overview
1
1
year of professional experience
Work History
Costumer Services
Macdonals
Denver, CO
08.2025 - Current
- Played key role in implementation of new distribution programs, improving customer services and satisfaction.
- Supervised work teams and motivated individuals to meet goals and objectives through stellar customer services.
- Coordinated disaster recovery efforts following unexpected system outages or natural disasters, minimizing impact on customer services.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Completed reports detailing daily actions, customer services issues, and notable incidents.
- Provided customized customer services, tracking customer experience management fulfillment.
- Maintained accurate cash drawer balance through diligent tracking and reporting.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area and tables.
- Adapted quickly to changing priorities during peak service hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Served ice cream and desserts while ensuring customer satisfaction through friendly interactions.
- Provided bilingual support to customers via phone and email, enhancing communication efficiency.
- Assisted customers with Spanish-language inquiries in a timely and professional manner.
Education
High School Diploma -
Montbello Highs School
Denver, CO05.2026
Skills
- Customer services
- Customer services and information
- Private banking services
- Customer profiling techniques
- Staff and customer support
- Public services
- Cleaning services
- Customer service abilities
- Excellent customer service
- Professional appearance
- Hospitality service expertise
- Team collaboration
- Quality control
Accomplishments
- Documented and resolved problems with costumer's which led to people leave happy.
- Resolved product issue through consumer testing.
- Completed manager training program.
Interests
Timeline
Costumer Services
Macdonals
08.2025 - Current
High School Diploma -
Montbello Highs School