Nicolas Torres
Bogotá
Summary
Economist with strong analytical, organizational, and people management skills. Experienced in coordinating teams, interpreting data, and optimizing processes to improve performance and efficiency. Combines analytical thinking with effective communication and adaptability to contribute to dynamic business environments and multidisciplinary projects.
Overview
3
3
years of professional experience
Work History
Supervisor
Teleperformance
Bogota
04.2023 - Current
- Supervised daily operations and activities of customer service representatives.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Maintained updated knowledge through continuing education and advanced training.
- Provide support to the recruitment team by posting job openings, screening resumes, coordinating interviews, and assisting in the selection and onboarding processes.
- Ensure candidate documentation is complete, maintain updated databases, and contribute to a positive candidate experience throughout the hiring process to strengthen organizational talent acquisition efforts.
- Plan and conduct Assessment Centers for operations, evaluating candidates’ skills, competencies, and behaviors through group dynamics, tests, and interviews to ensure objective and profile-aligned selection processes.
Education
Economy -
Universidad Nacional De Colombia
Bogota01-2027
Google Cloud Skills -
Google
Bogota10-2025
Skills
- Data analysis
- Financial modeling
- Customer service
- Team leadership
- Project management
- Recruiting strategies
Languages
Spanish
Native
Native
English
Upper Intermediate (B2)
B2
Timeline
Supervisor
Teleperformance
04.2023 - Current
Economy -
Universidad Nacional De Colombia
Google Cloud Skills -
Google