Nicolas Castro
Patient Support Specialist
Diagonal 89a #115-55 Edf 6 Apto 101, Bogota,DC
Summary
I am an Accounts Receivable (AR) Specialist with over 10 months of experience in medical billing, claims processing, and account management. Currently serving as a Patient Support Specialist, I focus on optimizing AR processes, reducing claim denials, and ensuring timely payment collection. Proficient in Epic Systems, Microsoft Office, and effective communication, I collaborate with insurance providers, patients, and internal teams to resolve issues and streamline workflows. Fluent in English with basic German proficiency, I aim to enhance AR efficiency while delivering a positive experience for both patients and healthcare providers.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Charge Review
Omega Healthcare SAS
04.2024 - Current
- Experienced in medical claims processing, specializing in insurance verification, claim submission, denial resolution, and patient payment management.
- Highly skilled in Epic Systems, leveraging it to manage patient accounts, address complex billing issues, and track claim progress.
- Collaborate effectively with hospital clients, insurance carriers, and internal teams to resolve billing disputes and ensure accurate claims processing and payment.
- Dedicated to managing aging accounts receivable (AR), ensuring timely follow-up and resolution of overdue claims.
- As an Outbound Representative, engage with patients and payors to discuss outstanding balances, negotiate payment plans, and provide updates on account status.
Administrative and Accounting Assistant
CYC Contable Y Fiscal Por Acciones Simplificada
04.2024 - 11.2024
- Verification of tax base amounts and percentages for withholding tax declaration, and follow-up on submission and payment to the DIAN within the established deadlines.
- Creation and updating of tracking matrices for the CYC group (8 matrices for each of the 14 clients). • Preparation of fiscal audit reports for the auditor’s approval.
- Management of the corporate email accounts for the CYC group and clients (14 email accounts).
- Scheduling of reminder emails for tax deadlines, financial reports, fiscal audit reports, and other related documents for the group’s clients.
- Planning of the monthly visit schedule.
- Follow-up on the delivery of financial reports and their annexes.
- Support and assistance during scheduled client audits
Education
High School Diploma -
Colegio Angela Merici
La Punta, Cundinamarca12-2023
Skills
Positive interpersonal skills
Timeline
Charge Review
Omega Healthcare SAS
04.2024 - Current
Administrative and Accounting Assistant
CYC Contable Y Fiscal Por Acciones Simplificada
04.2024 - 11.2024
High School Diploma -
Colegio Angela Merici