Valentina Ramirez
Quality Analyst
Santiago De Cali,VAC
Summary
Driven & focused Quality Analyst with a proven track record at TaskUs, specializing in root-cause analysis and effective communication. Achieved significant process improvements through meticulous audit processes and data analysis. Demonstrates exceptional multitasking and analytical thinking, ensuring high standards of quality and performance.
Overview
3
3
years of professional experience
5
5
Languages
Work History
Teammate
TaskUs
02.2022 - 07.2022
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
Quality Analyst
TaskUs
08.2022 - Current
- Conducted thorough root cause analyses on recurring defects, resulting in the implementation of effective corrective actions.
- Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Analyzed quality and performance data to support operational decision-making.
- Evaluated vendor performance by conducting regular audits, ensuring adherence to established quality standards and requirements.
Education
High School Diploma -
Liceo Quial
Santiago De Cali, Colombia 05.2001 -
Skills
Continuous improvement
Audit processes
Report creation
Multitasking
Analytical thinking
Root-cause analysis
Time management
Effective communication
Hobbies
- Reading
- Listening to music
- Exercising
Timeline
Quality Analyst
TaskUs
08.2022 - Current
Teammate
TaskUs
02.2022 - 07.2022
High School Diploma -
Liceo Quial
05.2001 -
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