Summary
Overview
Work History
Education
Skills
Certification
Timeline
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NICOLAS AVELLANEDA

NICOLAS AVELLANEDA

Commercial Pilot Student
Chia

Summary

Language professional ready to bring robust linguistic skills and cultural insights to role. Known for ensuring accurate and nuanced communication in high-pressure environments. Emphasizes collaboration and adaptability, making reliable team member who meets evolving needs. Proficient in simultaneous and consecutive customer interaction, with focus on clear and precise communication .

Overview

1
1
year of professional experience
1
1
Certification
2
2
Languages

Work History

Interpreter

Language Line Services
Remote, Remote
08.2025 - 10.2025
  • Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
  • Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
  • Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
  • Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
  • Mainly worked with US hospitals

Customer Service Representative

Credit One Bank N.A.
Las Vegas , Nevada
05.2025 - 07.2025
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Customer Service

Bohemian Gypsy, designer store
Bogotá, Bogotá D.C., Colombia, Bogota D.C.
06.2024 - 07.2024
  • Sales advisor in a designer store in Rosales, Bogota, responsible for managing the store at all times and ensuring sales within the established period.
  • Improved attendee satisfaction, addressing concerns promptly and providing exceptional customer service.

Customer Service

Bogotá DC Restaurant
Bogotá, Bogota D.C.
06.2024 - 07.2024
  • Kitchen assistant in a restaurant located iin an important POI of Bogota, my responsibility covered being in charge of the restaurant's beverages and attention to the diners at all times.
  • Addressed client inquiries promptly and professionally, demonstrating excellent customer service skills.

Photographer and Staff

Amazon Prime Bogot· DC event
Bogotá, Bogota D.C.
06.2024 - 07.2024
  • Part of the staff in Amazon Prime video event in Bogota DC, as responsibility i had the position of photographer of the event, as well as ensuring a pleasant development of the event attending visitors and guiding them during the event.
  • Planned and prepared for on-location and studio shoots.

Education

High School Diploma -

Gimnasio Campestre For Integral Education
Chia, CUN
06-2023

No Degree - Pilot

Aeroclub De Colombia
Aeropuerto Flaminio Suarez Guaymaral
05.2001 -

Skills

  • Certificate in ENGLISH CAMBRIDGE
  • Obtained a B2 proficiency certificate in English language (SPEAKING, WRITING, READING, LISTENING)
  • Straightforward communication
  • Data analysis
  • Stress Management
  • Problem solving
  • Teamwork management
  • Open to new challenges

Cross-cultural communication

Client support

Fluent bilingualism

Certification

CAMBRIGE ENGLISH CERTIFICATE B2+ IN ALL ENGLISH AREAS OF DEVELOPMENT

Timeline

Interpreter

Language Line Services
08.2025 - 10.2025

Customer Service Representative

Credit One Bank N.A.
05.2025 - 07.2025

Customer Service

Bohemian Gypsy, designer store
06.2024 - 07.2024

Customer Service

Bogotá DC Restaurant
06.2024 - 07.2024

Photographer and Staff

Amazon Prime Bogot· DC event
06.2024 - 07.2024

CAMBRIGE ENGLISH CERTIFICATE B2+ IN ALL ENGLISH AREAS OF DEVELOPMENT

06-2023

No Degree - Pilot

Aeroclub De Colombia
05.2001 -

High School Diploma -

Gimnasio Campestre For Integral Education
NICOLAS AVELLANEDACommercial Pilot Student