Nicolai Alvarez

• Led team during operations to ensure efficient workflow
• Trained technicians on service procedures and safety practices.
• Sold additional services to help the team’s bonus
• Maintained equipment according to Valvoline's safety and quality standards.
• Conducted oil changes and routine maintenance for various vehicles.

I do regular maintenance on all the vehicles for my family like oil changes brake changes and other things

• Assisted in troubleshooting mechanical issues and executing routine maintenance tasks to maintain operational efficiency.
• Utilized hand tools, power tools, measuring devices, and testing equipment for precise diagnosis and effective repairs.

• Engaged customers to understand their needs and recommend appropriate pest control solutions.
• Boosted sales by consistently engaging with customers and addressing their needs effectively.
• Developed strong relationships with clients, resulting in repeat business and positive referrals within the community.
• Developed relationships with clients for increased loyalty and repeat business.
• Adapted sales techniques based on client interactions to strengthen communication and rapport.
• Cultivated strong client relationships, driving repeat business and generating positive referrals.
• Increased sales by actively engaging with customers and effectively addressing their needs.

• Provided exceptional customer service by actively engaging with guests and addressing inquiries.
• Took orders, prepared meals, and collected payments.
• Prepared food items following established recipes and safety guidelines to ensure quality standards.
• Collaborated with team members to streamline service during peak hours, enhancing customer experience.
• Collaborated with team members to efficiently serve customers during peak hours.
• Trained new crew members on operational procedures and customer interaction techniques to ensure consistent service quality.
• Assisted customers at front counter and drive-thru, ensuring a smooth order process.
• Processed customer orders, prepared meals according to specifications, and managed payment transactions.