Nick Sonnier
Aurora
Summary
Reliable, top-notch analyst associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
13
13
years of professional experience
Work History
Store Associate
Safeway
07.2022 - 01.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Systems Analyst
Centura Health
04.2016 - 04.2019
- Enhanced system efficiency by identifying and resolving complex technical issues.
- Conducted comprehensive data analysis to identify patterns and trends, informing decision-making processes.
- Assisted in the development of long-term IT strategies aligned with overarching organizational goals.
- Managed multiple projects simultaneously, consistently meeting deadlines and budget constraints.
Broker Services Associate
Anthem Blue Cross
09.2014 - 01.2016
- Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
- Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
- Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
Partner Account Analyst
SquareTwo Financial
01.2011 - 04.2015
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
Education
GED -
Brownwood High School
Brownwood, TX05.2021
Skills
- Customer Service
- Decision Making
- Attention to Detail Focus
- Organization
- Problem-solving acumen
- Team Collaboration
- Positive Customer Engagement
- Reliable and Responsible
- Critical Thinking
- Excellent Written and Verbal Communication
- Healthcare Payer Programs
- Healthcare Billing and Patient Posting
Timeline
Store Associate
Safeway
07.2022 - 01.2024
Systems Analyst
Centura Health
04.2016 - 04.2019
Broker Services Associate
Anthem Blue Cross
09.2014 - 01.2016
Partner Account Analyst
SquareTwo Financial
01.2011 - 04.2015
GED -
Brownwood High School
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