Summary
Work History
Education
Skills
Websites
Accomplishments
Timeline
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Nicholette Harper

Broomfield,CO

Summary

Strategic and results-driven Sales Leader, Learning & Development Expert, and Project/Event Manager with a track record of driving performance, enhancing team capabilities, and executing large-scale initiatives. Adept at coaching high-performing teams, optimizing sales strategies, and leading complex projects from concept to execution. Passionate about developing talent, improving operational efficiency, and delivering impactful experiences.

Work History

Sales Leadership & Performance Optimization

  • Lead sales strategy and training initiatives to drive revenue growth, optimize team performance, and enhance customer experience
  • Develop and implement coaching programs that empower teams to exceed KPIs and build long-term success
  • Analyze sales data to identify trends, performance gaps, and opportunities for growth, ensuring data-driven decision-making
  • Collaborate cross-functionally to align sales strategies with company goals, ensuring operational excellence and compliance
  • Successfully managed district-level sales operations, overseeing multiple locations, driving revenue, and mentoring sales managers

Learning & Development / Coaching & Facilitation

  • Designed and facilitated dynamic training programs to enhance employee skills, sales techniques, and leadership capabilities
  • Conducted one-on-one coaching sessions to support struggling performers, leading to measurable improvement in sales and engagement
  • Created onboarding programs to streamline new hire integration, reducing ramp-up time and increasing retention rates
  • Developed leadership playbooks and professional development frameworks, fostering a culture of continuous learning and growth
  • Leveraged interactive learning methods (polls, role-playing, virtual whiteboards) to engage diverse audiences
  • Completely revamped the Assistant Manager Training Program, resulting in a 200% increase in Assistant Managers being promoted to Store Managers, comparing previous results to graduates of the newly designed program

Project & Event Management

  • Planned and executed large-scale events, including music festivals, comedy shows, sporting events, corporate conferences, and private parties
  • Managed logistics, vendor negotiations, budgets, and cross-functional teams to ensure seamless execution
  • Oversaw all aspects of event operations, including marketing, sponsorship coordination, and on-site management
  • Led complex projects with tight deadlines, ensuring alignment with business objectives and client expectations
  • Developed contingency plans and risk management strategies, ensuring adaptability in fast-paced environments
  • Executed events at Bellco Theatre, Colorado Convention Center, Fiddler's Green Amphitheatre, EXDO Event Center & Tracks Nightclub, Folsom Field, Broncos Stadium at Mile High, Infinity Park & Event Center, Dicks Sporting Goods Park, and Levitt Pavilion

Education

Leeds Business School - University of Colorado

Skills

  • CRM & Sales Enablement (Salesforce, HubSpot, Five9)
  • Learning Management Systems (SCORM, Articulate, Second Nature, KnowBe4)
  • Project Management & Collaboration (Microsoft Project, Asana, Trello, Jira, Smartsheet)
  • Data Analysis & Reporting (Excel, Power BI, Creed)
  • Event Management & Ticketing Systems
  • Identity & Access Management (Okta)
  • Microsoft & Adobe Suites (Content Creation & Design)
  • AI & NLP Training Tools (ChatGPT, Hugging Face)
  • Communication & Productivity (Google Suite, Zoom, MS Teams, Miro, Prezi)
  • Employee Engagement & Performance Management (Engagedly, Awardco)CRM & Sales Enablement Tools

Accomplishments

  • Spearheaded a district-wide sales strategy that resulted in double-digit revenue growth and increased team engagement.
  • Designed and facilitated training initiatives that boosted sales performance and enhanced leadership development.
  • Led a 2024 training class that achieved the highest graduation rates and top sales performance among new-to-production agents, setting a new benchmark for success.
  • Successfully launched process improvement initiatives that streamlined operations and enhanced customer experience.
  • Recognized for excellence in leadership, coaching, and performance optimization within high-impact roles.

Timeline

Sales Leadership & Performance Optimization

Learning & Development / Coaching & Facilitation

Project & Event Management

Leeds Business School - University of Colorado
Nicholette Harper