Nicholas Hair
Greeley
Summary
Dynamic professional with a proven track record in customer service and cash handling, honed at Inspire Brands and other leading companies. Excelled in enhancing customer satisfaction and streamlining transactions, demonstrating exceptional communication and empathy. Skilled in product restocking and maintaining high levels of professionalism and courtesy, consistently achieving positive outcomes in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Cashier
Inspire Brands
11.2024 - 02.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Merchandiser
PepsiCo
06.2023 - 06.2024
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
Customer Service Associate
Lowes Improvement Stores
01.2022 - 09.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Lot Associate
Home Depot
03.2019 - 08.2021
- Responded to customer requests efficiently and with knowledgeable assistance.
- Assisted team members with loading and unloading merchandise for efficient customer service.
- Assisted customers with unloading and loading material to and from vehicles.
- Provided exceptional customer service, answering inquiries and directing customers to appropriate departments.
Education
High School Diploma -
East Ridge Highschool
Woodbury, MN06-2021
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Reliability and punctuality
- Customer relations
- Order taking
- Written and verbal communication
- Professionalism and courtesy
- Product restocking
Languages
English
Native or Bilingual
Timeline
Cashier
Inspire Brands
11.2024 - 02.2025
Merchandiser
PepsiCo
06.2023 - 06.2024
Customer Service Associate
Lowes Improvement Stores
01.2022 - 09.2022
Lot Associate
Home Depot
03.2019 - 08.2021
High School Diploma -
East Ridge Highschool
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