Summary
Overview
Work History
Education
Skills
Certification
Timeline
OTHER
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Nicholas Flores

Pueblo

Summary

Professional developer with strong experience in software development and focus on delivering impactful results. Known for excellent problem-solving skills, adaptability, and collaborative teamwork. Expertise includes coding, debugging, and system optimization. Reliable and responsive to evolving project needs, ensuring quality outcomes and client satisfaction.

Overview

16
16
years of professional experience
1
1
Certification

Work History

BEHR Developer Team Lead

State of Colorado
07.2017 - Current
  • Researches and develops BEHR (Behavioral Electronic Health Record) system modifications and enhancements
  • Designs and executes clinical and operational data extractions to support healthcare analytics.
  • Excellent communication skills demonstrated through facilitating trainings and providing feedback
  • Proven ability to analyze and solve complex problems, improving organizational processes and implementing innovative solutions
  • Builds queries against a variety of systems to investigate data quality issues or meet analytic needs
  • Independent judgment and decision making
  • Strategic planning capability
  • Assisted with the implementation of an effective EHR system (BEHR)
  • Provides support during EHR Downtime, software/system updates
  • Continually improving knowledge, skills, and performance based on feedback and self identified professional development needs
  • Manages Revenue Cycle, Revenue Manager, 24/7 Downtime MARS, EHR Faxing, User Privileges
  • Abides to change control management protocols
  • Ability to thrive in a fast-paced environment, adapting to changing priorities and unforeseen challenges while maintaining a positive attitude resulting in successful project completion and team success
  • Eight years of implementing, upgrading, and maintaining EHRs
  • Train new hires on a multitude of applications from Oracle/Cerner Health.
  • Educate and engage customers through product demonstrations
  • Represented Information Management in institute workgroups to define data collection policies and procedures.
  • Delivered data extracts and analyses using MS Access, Excel, Word, and PowerPoint.
  • Provided automation support for legacy MS Access and SQL Server databases.
  • Managed user privileges and access within the BEHR system.

Retail Sales Consultant

AT&T
06.2012 - 08.2015
  • Possessed a competitive spirit and desire to meet and exceed goals
  • Stayed up-to-date on the latest data/entertainment technology and devices
  • Understood customers' needs and help them discover how our products meet those needs
  • Multi-tasked in a fast paced team environment
  • Educated and engaged customers through product demonstrations
  • Interacted with customers and provided prompt and courteous customer service to all customers

Geek Squad

Best Buy
03.2009 - 06.2012
  • Quickly and accurately diagnosed technology issues and created robust solutions as needed
  • Identified and took advantage of opportunities to improve the process of assessing, testing and performing store and customer repairs
  • Helped other employees understand how to successfully use the range of Geek Squad resources in solving customer needs to ensure no customer is ever left unserved or underserved

Education

BS - Computer Information System, Big Data Analytics, Cyber Security

Colorado State University - Pueblo
Pueblo, CO
05.2017

BA - Ceramics

Colorado State University - Pueblo
Pueblo, CO
01.2012

High School Diploma - undefined

Central High School
Pueblo, CO
05.2008

Skills

  • SQL
  • Jira
  • Tableau
  • MS SQL Server
  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Excel
  • Adobe Photoshop
  • Adobe Captivate
  • Adobe Lightroom
  • SalesForce
  • Agile Mindset
  • RLDatix
  • RevenueCycle
  • CCL (Cerner Command Language)
  • OneIdentity

Certification

Management Essentials - Harvard Business School Online

ICAgile Certified Professional

Timeline

BEHR Developer Team Lead

State of Colorado
07.2017 - Current

Retail Sales Consultant

AT&T
06.2012 - 08.2015

Geek Squad

Best Buy
03.2009 - 06.2012

BA - Ceramics

Colorado State University - Pueblo

High School Diploma - undefined

Central High School

BS - Computer Information System, Big Data Analytics, Cyber Security

Colorado State University - Pueblo

OTHER

  • Contractor - Current
  • Establish relationships with contractors and vendors, securing reliable and consistent service on all projects
  • Manage projects ranging in budget from $500 to $200,000, maintaining 100% satisfaction rate
  • Adheres to safety protocol and procedures
  • Created project plans with established timelines for critical phases, assigned and hired appropriate subcontractor to ensure projects were completed on time, to code, and within budget
  • Mariachi - Current
  • Perform with Mariachi Serna-Flores at wedding ceremonies and other special events
  • Performed musical entertainment for fundraising events such as President elect Barack Obama and President elect Joe Biden
  • Teach mariachi history and fundamentals to vocalists and musicians of all skill levels

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Nicholas Flores