Nicholas Ertel
Parker
Summary
Dynamic sales professional with a proven track record at Groove Subaru, excelling in customer relationship management and effective communication. Adept at utilizing CRM software to enhance client engagement and drive sales. Known for building lasting relationships and demonstrating a calm demeanor under pressure, ensuring a positive experience for every customer.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Groove Subaru
Englewood
12.2024 - Current
- Guided clients through automotive industry knowledge to enhance purchase decisions.
Proficiently utilized VinSolutions, VAuto, and DealerSocket CRM systems.
Conducted outreach via phone and email to schedule appointments for potential sales. - Conducted vehicle demonstrations to showcase features and benefits to potential buyers.
- Collaborated with the service department to address customer concerns effectively.
- Maintained up-to-date knowledge of vehicle models, features, and market trends.
- Built relationships with customers to encourage repeat business and referrals.
- Processed sales paperwork accurately to ensure smooth transactions for customers.
Bartender
Brick House Tavern & Tap
Parker
03.2021 - Current
- Tending bar at Brick House Tavern. Basic duties include making and crafting drinks. closing cleaning duties and opening prep duties for the day of service. Have a full understanding of all FOH duties, as I had started as a host, expo, server, and finally bartender at my previous company.
Delivery Driver
Mici Handcrafted Italian
Parker
12.2020 - Current
- Work duties include but not limited too; helping dine in guests with questions about menu items and serving tables. BOH prep work IE cold food station. Driving and delivering guest orders.
Sales Associate
Cabela's Wholesale LLC
Lone Tree
11.2020 - Current
- Retail sales associate at Cabela's Wholesale from November 2020.
Server and Bartender
Applebees
07.2018 - 09.2020
- Work duties included managing and tending bar. Understanding many different and diverse types of drinks and cocktails, from the restaurant specials to the classic mixed drinks found throughout the country. Maintaining excellent personal hygiene as well as a well organized and clean bar top. Serving tables including overflow and many times being the only one on FOH duties. Have a full grasp of hosting and expo duties as I started as a host and worked every FOH position offered until I got the promotion I had wanted as a bartender. Very efficient server and bartender. Easy to work with team player and very outgoing with guests, management, and other crew members.
- Los Angeles location from 2018 to 2020.
- The only reason for my resignation from the company, was the Southern California Covid-19 pandemic had made work in the service industry very problematic as it was extremely inconsistent.
- Please feel free to reach out to my old supervisor Sandro Hernandez for any reference or questions you may have about me or my work ethic.
- 818-855-6519
Education
Associate of Arts - Music Performance
Musicians Institute
Hollywood, CA01.2014
High School Diploma -
Chaparral High school
Parker, CO01.2010
Skills
- Proficient with Microsoft Teams, Outlook, and Excel
- Customer relationship management
- Financial documentation
- Product knowledge
- CRM software proficiency
- Market analysis
- Appointment scheduling
- Vehicle inspection
- Effective communication
- Client outreach
- Flexible schedule
- Relationship building
- Negotiation tactics
- Calm demeanor
- Task prioritization
- Sales strategies
- Friendly and outgoing
- Verbal/written communication
- Sales pipeline management
- Sales trends
- Customer engagement
- Goal tracking
- Positive and professional
Certification
Colorado Dept of Revenue Auto Sales License
Additional Information
Awarded the Schecter guitars Jerry Horton Scholarship at Musicians Institute. This included credit toward classes and a guitar courtesy of Schecter guitars., Sponsored by Schecter guitars while at attendance at Musicians Institute., Performing musician in live bands beginning in 2014., Teaching bandmates and students on time signature, music theory, and cadence., Band Art of Shock was signed to Century Media US/ Sony BMG in 2018 with one album release Dark Angeles on 04/06/20.
Timeline
Sales Associate
Groove Subaru
12.2024 - Current
Bartender
Brick House Tavern & Tap
03.2021 - Current
Delivery Driver
Mici Handcrafted Italian
12.2020 - Current
Sales Associate
Cabela's Wholesale LLC
11.2020 - Current
Server and Bartender
Applebees
07.2018 - 09.2020
Associate of Arts - Music Performance
Musicians Institute
High School Diploma -
Chaparral High school